You are not able to use Samsung Apps because Plug-in has not been updated

This guide will show you how to fix Samsung Apps Update Error after updating Samsung Kies.


Error Message:

SamsungApps Update
You are not able to use Samsung Apps because Plug-in has not been updated. Please proceed with the update for the Plug-in by rerunning Kies.


1. Make sure your default region for Samsung Apps is correct. Go to Start – Type regedit in Window Search box and click enter.

2. In Registry Window, collapse the following:
HKEY_CURRENT_USER\Software\Samsung\Kies2.0

3. Under Kies 2.0 node, check if the Region is correct depending on the current country you’re in. e.g. KR (Korea). You can change the default region by clicking Region twice and change the Value Data. Click OK.

4. Go to File – Exit.

5. Locate Samsung AStorePlugin.dll plugin on your disk drive. The default location is:
C:\Program Files\Samsung\Kies\Plugins\AStore

6. Download this file and save it on your desktop.

7. Extract the zip file.

8. Go back again to AStore folder from Step 5.

9. Drag AStorePlugin.dll file from Desktop to AStore folder. Click Move and Replace. Before you do this, make sure to back up the original AstorePlugin.dll file. There are two different file types with the same name and you should only back up the Application extension file. See screenshot below.

AStore Sansung Kies
10. Open Samsung Kies and got SamsungApps tab.

11. Select your country from the list.

12. Agree to the terms and conditions. Click Confirm.

13. Choose your handset model.

14. Sign In and enjoy shopping.
The steps provided above were done in Windows 7.

  • bop

    hello! i followed your instructions. downloaded the new .dll file, backed up the old one, and then replaced it. but when i run the kies program the “samsung apps” tab seems to dissapear, and it returns only when i exit the program and restore the original file. what can i do? (i have the latest kies)

    • http://www.starrguide.com/ Jay Hee Seo

      I haven’t tested it in the latest Kies version. I got the same error after upgrading but it was fixed on its own without replacing AStorePlugin.dll.

  • Arslan

    Hello .. i used new version of samsung kies 2.6.0.13074_14 . one problem is solve samsung apps option show .. but still nor working .. i click on it .. but not show apps .. kindly help me .. send information on my id .. what i can do .. for solve my issue .

  • N0ne

    The procedure works, it shows only the samsung apps icon activated, however, it asks for an update for samsung apps, when you click ok, it shows that the latest (in my case) version of Kies is already the lastest and does nothing else.

  • zoma

    The Downlaod work, but did not work

  • http://myguidemaster.blogspot.com/ Lee Jae Hyuk (이재혁)

    Click the link – Click SKIP AD – Then download

  • Bruno

    i can’t download the file i can’t see the download button for the zip

  • Amin

    choose skip AD at the right top corner

  • techoslave

    this is wrong.. the link doesn’t work. it redirects you to some promotional site.

Back to top ▴