Categories
Business

ERC email address | Lodging a complaint

What is ERC email address?


Filing a complaint against an electric power distribution company like MERALCO? You can shoot ERC an email at consumer@erc.gov.ph.

Their contact number is (02) 8689-5389.

ERC email address

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Business

How to activate BPI credit card?

How to activate BPI credit card?


If you just received your first BPI credit card, there is no need to activate it manually on the app, by text, or whatever. Your card is pre-activated and ready to use.

If you already have an existing BPI Online account and you’ve provided the same registered email address during your BPI credit card application, BPI most likely added it to your account automatically. No need for manual activation, registration, or enrollment.

How to activate BPI credit card

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Business

How to enroll biller in BPI app?

How to enroll biller in BPI app?


Unfortunately, enrolling a biller in BPI app is not possible as of the moment. If you already have a BPI Online account, you can do it on the BPI Online website instead. Just go to the Main Menu > Other Services > Manage Recipients > Add New Recipient.

Note that username and password for both BPI Online and app are the same.

How to enroll biller in BPI app

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How-To Guides

PLDT chat support through Messenger

Do you need assistance with your PLDT Home account? Billing issues? Repair? If yes, I’ll share here how to contact PLDT chat support via Messenger.

Alternately, you can phone them at 171 using your PLDT landline or a Smart SIM for free.

What are the requirements to get in touch with a PLDT chat support agent?


You need a PLDT Home account number and its associated landline number. Also, you’ll need a Messenger account and the mobile app.

How to contact PLDT chat support?

Time needed: 1 minute.

This is how to contact them via Messenger:

  1. Type “PLDT Home” in your Messenger’s search bar.


    Select the same option in the screenshot. That is PLDT’s chat bot. However, you can chat with their agent.

    1. PLDT Home chat support

  2. Type “Agent” then press enter.


    This tells the system that you are requesting a chat.

    2. Type “Agent” then press enter

  3. If you get the same automatic response in the screenshot below, find the “Ask us a question” option, then tap it.


    3. Find the “Ask us a Question” option then press it

  4. Enter “Agent” again, then tap Proceed.


    4. Type “Agent” again then enter! Tap “Proceed” button afterward - PLDT chat support

  5. Enter the ten digit PLDT Home account number.


    If you entered an incorrect account number, the system will give you an option to enter it again.

    5. Type the PLDT Home account number you need help with then enter

  6. Enter the landline number associated with the PLDT Home account number. You should include the area code. For example, 0288881234.


    Again, make sure that the number is accurate.

    6. Type the assigned phone number next then tap “Proceed”

  7. Once the system validated the information, tap Proceed to connect to a PLDT chat support agent.


    Like this:

    7. After validation, wait for the system to connect you to a PLDT chat support agent

Based on my experience, the system usually connects me with an agent within a minute. However, this may not be the case all the time.

That’s it! Chat with them in Messenger!

Categories
Review

Nestle Fresh Milk Price and Nutrition Facts

1. Wanna know Nestle Fresh Milk price in the market?


It’s in my grocery list a few days ago. Based on the receipt from Robinson’s Supermarket (via GrabMart), a liter of Nestle Fresh Milk is ninety one pesos.

Note that the price may vary in other store.

Nestle Fresh milk price

2. How many calories are there in a serving of Nestle Fresh Milk?


Based on the packaging, there is 160 calories per 250ml of Nestle Fresh Milk. For micronutrients, see picture below:

Nestle Fresh Milk nutrition facts

Categories
Review

Eden Cheese Price and Nutrition Facts

1. What is Eden cheese price in the market?


It’s in my grocery list a few days ago. Based on the receipt from Robinson’s Supermarket (via GrabMart), a 165g pack of Original Eden Cheese is forty nine pesos and fifty cents.

Note that the price may vary in other store.

Eden Cheese Price

2. How many calories are there in a serving of Eden Cheese?


Based on the packaging, there is 90kcal per 30g of Eden Cheese. For micronutrients, see picture below:

Eden Cheese Nutrition Facts

Categories
Business

05SI Service Charge BPI: Explanation

Did BPI charge an amount with the “05SI service charge“ description to your account? Don’t know what it means? Read on!

Time to Update

I first wrote about this topic in 2016. Like some, I dunno what is it for. So, to get an answer, I called BPI.

Fast forward, today, May 30, 2020, I noticed that the same charge topped a list in Google Trends. I then checked my old post’s stats and saw that there are still some accessing it.

I thought it’s time to make an update. So, I created this separate post.

05SI service charge on the BPI Express website (2016)
05SI service charge on the BPI Express website (2016)

So, what is 05SI service charge?

So, what is 05SI service charge?


IT is the sum of the fees for withdrawing cash via non-BPI ATMs. The current fee is 15 pesos per transaction.

So, let’s say, I have a BPI debit mastercard. Then, this May, I’ve withdrawn cash via a BDO ATM on two separate days. Therefore, BPI will charge me 30 pesos (15 x 2).

Based on my observation, BPI charges the fee real-time. However, after the cut-off, or once the system updates, they return the money. They will then charge the fee(s) again at once by the end of the month or whatever. Like this:

05SI Service Charge BPI 2

BPI charged me 15 peso 05SI this month. That is because I only had one cash withdrawal via a third-party ATM.

Categories
Business

This is your BPI debit card CVV code

1. What is the CVV code of your BPI debit Mastercard?


It’s the three digit code at the back of your card. It’s the usual information that you need to complete an online transaction. Say, you’re ordering something online, or you’ll use your card as a payment method for a subscription with a recurring payment.

To enable your BPI debit Mastercard for online transactions, just sign in to BPI Online. Next, go to the main menu > Others services > Card control.

Lastly, tap “Show card settings” under the card you want to use for online transaction. Then, use the E-commerce slider to turn the feature on or off.

BPI will send a one-time verification code to your registered phone number if you wish to use the feature.

Activating BPI debit mastercard online transaction or e-commerce access

2. What does the CVV code look like on a BPI debit Mastercard?


It’s like this:

BPI debit mastercard CVV code

3. What is the CVV code of your BPI debit EPS?


Unfortunately, as per BPI, you can’t use it for online transactions. So, no CVV.

Categories
Business

How to call MERALCO hotline using cellphone (all networks)

It’s easy to call MERALCO using cellphone.

Just enter 16211, then press the dial button. The number format is the same if you contact them using a landline phone. No prefix or whatever.

How to call MERALCO hotline using cellphone

The number should work on any cell phone.

You can call Meralco on any local network. However, please note that regular rates apply.

For example, Smart charges the standard rate of seven pesos and fifty cents per minute currently. So, make sure you have enough load. Say, you need assistance on a not-so-simple billing concern.

For other networks like Globe, please check their website for the updated rates.

Note that 16211 is dedicated for residential customer inquires. If you need assistance on your business account, please dial 16210. No prefix or whatever.

Both hotlines operates twenty four/seven.

Based on experience, it seems that Meralco has sufficient frontliners. For the past two instances that I called them up, there was no queue. They answered both calls immediately. If my memory serves me right, I called them in the afternoon. Some companies struggle with the volume of calls during business hours, but Meralco doesn’t.

Note that I haven’t tried calling them up these days. The Luzon-wide quarantine may have affected their call center operations. So again, make sure that you have enough load to contact them.

If your concern is not urgent, there are other channels to get in touch with them. For example, you can email them at customercare at meralco dat com dat ph. I typed it in that way to hide it from spambot. 🤣

Lastly, Meralco has an online knowledge-base. Alternately, they have social accounts where you can connect with them. Say, Messenger.

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So, that’s how to call Meralco hotline using cellphone.

If you have any questions or suggestions, please comment down below. I’ll get back to you as soon as I can.

Cheers!

Categories
Business

This is how to load PayMaya using BPI online account • 2020

It’s been a long time since my last post related to BPI. Now, this’ gonna be the first time that I will write a guide about PayMaya. In this blog, I will guide anyone on how to load PayMaya using BPI online account.

Talking about first, I’m not using any financial accounts outside BPI. But then, PayMaya, an e-wallet app, came to my life. 😆 It’s because I needed a replacement to my credit card for online transactions.

I’d been transferring or adding money to PayMaya through my BPI online account. However, BPI hasn’t fixed the “This feature is temporarily unavailable” error yet. So, I dumped PayMaya for a few months, then went back to using my credit card.

Now, as in today, I reinstalled the app and I was amazed to see BPI as an option. So, after trying, I’m now ready to share the knowledge.

What do you need?

First things first, I wanna talk about the requirements, in order to load PayMaya using BPI online account, first, you need internet obviously. Secondly, the PayMaya app with an active account. Thirdly, an active BPI online account with funds from a savings account or what. And lastly, a phone bearing the phone number or SIM card registered to the BPI online account. Like any other online services nowadays, the following transaction that I’ll explain involves authorization using one-time PIN aka OTP. Okay?

How to load PayMaya using BPI online account

This will not take so much time to do. IMO. 😆

  1. Open your PayMaya app, then on the home screen, tap Add Money.

    Tap on the Add money option • How to load PayMaya using BPI online account

  2. Tap the very first option; Bank account.

    Tap on Bank account

  3. Tap the BPI logo.

    Tap on the sole option • How to load PayMaya using BPI online account

  4. Type in the amount you would like to transfer or add to your PayMaya account. Then, hit Continue.

    The minimum amount is 500 pesos. On the other hand, the maximum is 20,000 pesos.

    Type in the amount you want to add or transfer to your PayMaya account.

  5. Check the amount, then tap Continue.

    Based on the test I’ve conducted, there’s no transaction fee, transfer fee or load fee. Note that PayMaya or BPI may provide this service free-of-charge temporarily.

    This is the amount confirmation page • How to load PayMaya using BPI account

  6. Note that you will complete the next steps on BPI’s side. To start, sign in to your BPI online account. If you have a mobile app, enter the same login, then tap Accept.

    This is the first screen on BPI side to complete the transaction.

  7. Select the source account or the account on which the system will take the money from. Tap Continue to proceed.

    Note that credit card is not an option at the moment.

    Select the account on which to get the funds from.

  8. Tap Send code to proceed with authorizing the transaction.

    Tap the button to request for a verification code from BPI

  9. Type in the six digit code that BPI sent to the phone number. Tap on Submit to complete the load transaction.

    Type in the authentication code

  10. If everything’s correct and working, you will see a confirmation like this:

    Congrats!

    Once the transaction has been authorized and processed, the app will show a confirmation • How to load PayMaya using BPI account

  11. The PayMaya app will reflect the added money or fund real time.

    The app now reflects the transferred or added money.

So, that’s it! That’s how you load PayMaya using BPI online account. Hopefully, it helps. If not, feel free to rant in the comment section below. Cheers!