Address: ARDI Complex, Ortigas Ext., Cainta, Rizal
Landmark: Near Junction, Across Robinson’s Place Cainta, The complex has Salon in front of the highway
Phone Number: 02-2404959
Operations: Mondays – Fridays
Map:
Those who received a call notification, you can drop by at their office at the address provided above. If you will redeem your EMS package, don’t forget to bring an ID together with the necessary fee (e.g. delivery fee of P40.00). Most of the time they deliver EMS parcel at you doorstep however if the box is too big you’ll be required to report directly to their office. You can also apply for Postal ID there.
I just went there recently and I commend the lady who assisted me to get my package. She’s very modest. She even entertained my questions over the phone before I went there since my parcel is too big.
By Jo Hanks on
I sent a Christmas card to my family in Cainta last Nov 2016. It has a stamp that says it was received in Cainta Post Office on Dec 6. However, it was returned back to me on May 2017. There is a sticker there that have this message – Return to sender. Unclaimed. Unable to forward.
Why can’t they just leave it in the mail box in Cainta??? Or leave a note to the resident to pick up the mail at the post office. That’s how it works here in the US. And what’s worse is that they opened the envelope. What are they looking for?? Money? Last time they at least put a tape on the envelope after it was opened. But still, it’s private property. Grrr
By Rachel on
My friend bought a phone online. She asked me if people from the post office open packages. Is this true?
By Jerry Pontillo on Author
This is possible, but I believe customs should be the one doing it and I’m not sure which particular instances it should apply. A PO’s responsibility is to deliver parcels efficiently and on time.
By Imogene on
Hello! I should be receiving a parcel months ago. I made the sender deliver it again to me, a month ago. But still, I haven’t received any. Each parcel contains book, or other bookish merchandise. It’s actually expected to arrive only a month after it’s been sent. I went to the PO twice and asked, they said they don’t have it yet.
By Jerry Pontillo on Author
If you have the tracking number, you may contact PhlPost directly. You may shoot them an email.
By czashley on
May I know the requirements of Postal ID?
By John M. Flanagan on
Hi!
Many complaints about the postal service (over the past six years) from Cainta PO. Letters, parcels go astray, and are never delivered. Others are received in Cainta PO and then retained for weeks/months in their office until they decide to deliver them which means urgent mail, birthday cards, important documents are ‘lost’ by the time they are delivered. Parcels sent from UK and Australia (even this year) have not arrived and probably never will. This is totally unacceptable.
By Jerry Pontillo on Author
Do we have a basis for this claim? I’m not trying to defend Cainta PO, however I’m getting mails and packages from them in a reasonable time. You may want the mayor’s or postmaster’s office to hear your experience so they can do something about it.
By Jemina on
I can track the package, but it says the same for more than 10 days. There’s a lot of complaints in Facebook that’s totally alarming. I hope they will deliver it on time :/
By Jerry Pontillo on Author
Are you waiting for an EMS?
By Belinda on
I tried calling the phone number, but I don’t think it is in service. Please give me a good contact number. I need to call the office to verify if my cheque from SSS is already there. They told me waiting time is one month. It’s been over a month already.
By Hazel S. Taplac on
I am in Cyprus. I sent a box in the Philippines last Feb. 27, 2015. Until now, my daughter didn’t receive the package. What is the problem with Cainta Post Office? The mailman told her that customs will tax it. Why? It has a small value. I will really complain this!
By Jerry Pontillo on Author
JSYK, all incoming articles are subject to duties. So, do not be flabbergasted if customs taxed a package you sent from abroad. They have the right to do it regardless of the amount, size, or whatever. If the courier told her the package will be taxed, then it means it wasn’t taxed yet. I just based it on what you mentioned – “will tax it”. She’s liable to pay it if there is and in order to get the parcel.
By Lee Jae Hyuk (이재혁) on
That’s the only contact number provided by PhilPost website. They might have changed their phone number already.
By meanncentes on
bkit not yet in service ung phone no.n binigay ng post office
any other contact no.?????????? not yet in service kc ung binigay n no…………..
By Lee Jae Hyuk (이재혁) on
Any EMS Package addressed to Cainta will be forwarded to Cainta Post Office. Rizal is a province so there’s no need to go to Pasay. Just in case you need to pay Customs Fees, they will still deliver your item at your foorstep and will inform you about the total fees you need to pay or they will call you out first.
By Lee Jae Hyuk (이재혁) on
Is it an EMS item? EMS Customer Service can help you best about it.
By Jasmine Dator on
are the ems of cainta rizal sent to this address or needs to be picked up in Pasay?
By Katarina Krizia Ong on
how would I know if my items are already in the post office?and if they will deliver door to door?