How to call MERALCO hotline using cellphone (all networks)

Do you need to contact MERALCO’s customer service? In this blog, I’ll guide you on how to call MERALCO hotline using cell phone.

It’s easy to call MERALCO using cellphone.

Just enter 16211, then press the dial button. The number format is the same if you contact them using a landline phone. No prefix or whatever.

How to call MERALCO hotline using cellphone

The number should work on any cell phone.

You can call Meralco on any local network. However, please note that regular rates apply.

For example, Smart charges the standard rate of seven pesos and fifty cents per minute currently. So, make sure you have enough load. Say, you need assistance on a not-so-simple billing concern.

For other networks like Globe, please check their website for the updated rates.

Note that 16211 is dedicated for residential customer inquires. If you need assistance on your business account, please dial 16210. No prefix or whatever.

Both hotlines operates twenty four/seven.

Based on experience, it seems that Meralco has sufficient frontliners. For the past two instances that I called them up, there was no queue. They answered both calls immediately. If my memory serves me right, I called them in the afternoon. Some companies struggle with the volume of calls during business hours, but Meralco doesn’t.

Note that I haven’t tried calling them up these days. The Luzon-wide quarantine may have affected their call center operations. So again, make sure that you have enough load to contact them.

If your concern is not urgent, there are other channels to get in touch with them. For example, you can email them at customercare at meralco dat com dat ph. I typed it in that way to hide it from spambot. 🤣

Lastly, Meralco has an online knowledge-base. Alternately, they have social accounts where you can connect with them. Say, Messenger.


So, that’s how to call Meralco hotline using cellphone.

If you have any questions or suggestions, please comment down below. I’ll get back to you as soon as I can.


8 replies on “How to call MERALCO hotline using cellphone (all networks)”

pakiayos naman yung linya na naputol. yung kabilang poste lang inayos nyo tapos nilayasan nyo yung kabila sa green valley km 38 pulong buhangin sta. maria bulacan sa may dulo pakaliwang kanto hanggang ngayon walang kuryente marami naapektuhan mga bahay na may sanggol

Our electricity is still partly working since yesterday. Our ref, washing machine, and other appliances could not function because of unavailable/short supply of electricity. Made many calls and FB messages but got no reply.

Bakit kaya ung power NG kuryente Namin kumukurap kurap ung mga ilaw at tv at ibang appliances pag nag wewelding at nag gagrinder ung shop sa lugar namin.ano ba Ang dapat naming gawin


walang kwenta ang serbisyo ng meralco. Yung road widening sa lugar namin nasa tapat na nagbahay namin. hanggang ngayon walang pumupuntang line man para ilipat ang linya nila.

Our service was disconnected past midnight yesterday. Please do something immediately because we are catering to 20 persons , 11 rooms.

march at april nabyran k na, tas ngaun june my bill ulit bnyaran k na din, tas bakit my letter pa na dumating at cnsab na hahatiin ang bayad d po b kau nagchecheck sa computer nyu para malamn nyu kung nakabyad na ang isang costumer pakicheck nmn po d po biro ang binabayad nmin nagppkahirap po ako magtrabaho makabyad lang

walang pumupuntang lineman sa aming bahay halos 3 araw n. binabalewala lang yata kmi di n mganda ang servicio ng meralco .tinatamad ang mga line man sa tungkulin nila..

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