Categories
Business

Need to Contact EMS in the Philippines? Here’s How!

Is the delivery of your EMS package delayed? Would you like to follow it up?

Here is a list of contact numbers that you can use to reach PhlPost or the peeps handling EMS shipments at Central Mail Exchange Center (CMEC) in Pasay City, Manila:

  • 854-5467
  • 854-3580

If you are using a smartphone, just copy the number then paste it into your dialer 📞. Mobile calls are subject to regular rates unless you are subscribed to a promo. It is best to contact PhlPost through landline.

Please note that PhlPost does not have a contact center. The phone numbers above are prolly regular landline numbers that you can call to inquire, complain?, or whatever.

Based on my experience, it is difficult to get someone from the other line. Sometimes, it just rings until the line is cut off. :( It is best to call in the morning, preferably 9am.

PhlPost is open from Mondays to Fridays, 9am to 5pm (subject to change especially on holidays).

Possible to Email Them?

Definitely an alternative option!

That is how I contact them nowadays and I usually get a reply within two business days, though there was an instance that they completely ignored my email, or worst, junked it. Perhaps, it depends on the person answering the email. ;)

My last email to them was a formal request to send back the package to South Korea or donate it to a charity after they or customs held it for like two months. They did not get back to me after that. Sad.

You can send them a message at ems.cs@phlpost.gov.ph.

Tracking an EMS Package

If you have a tracking number (usually starts and ends with two letters), you can check the delivery status either on the online tracking tool from the originating country or on the PhlPost website. For example, if your package was shipped from South Korea, you can track it through the Korea Post website. If from Japan, you can track it through Japan Post website.

I’m not confident with PhlPost’s tracker or website due to frequent downtimes and delayed updates. That’s why I recommend the tracker from the originating country.

Three Common Delivery Statuses

Online EMS Package Tracker - PHNot sure about the meaning of the delivery status on the tracker? Here are three of the common ones that may anger or excite a recipient: :)

  • Arrival at inward office of exchange: The package is in the Philippines, probably at Central Mail Exchange Center (CMEC) in Manila or whatever. It will undergo customs examination before it is released and forwarded to a local post office.
  • Customs Clearance: Uh oh! The package needs to be examined for possible taxes and duties (50/50). This causes dilemma or frustration to some. You have to wait a week, or worst, months for this process to be completed. If you are residing in Manila, you can go to CMEC with or without an invitation or notice in the mail to claim your package. Just bring two valid IDs and funds?. An authorized representative is OK, but an authorization letter is required.
  • Departure at inward office of exchange: Yey! The package is released or will be forwarded to the local post office who will fulfill the door-to-door delivery, though it’s up to them. So, it is possible that they will contact you to pick it up. There is a delivery or whatever fee per package. Not just sure with the exact amount. If there’s a tax to pay, you’ll be notified.

Where’s CMEC?

Here’s their address:

  • Central Mail Exchange Center, Philippine Postal Corporation, Domestic Road, 1300 Pasay City Metro Manila, Philippines

Use Waze or Google Maps to check the location or distance from your place.

I’m not sure if this is indeed true, but I was informed last February by PhlPost that recipients from Manila or Mega Manila are required to pick up their held packages from CMEC (those stuck in customs). The first question that popped up in my brain was “Do people from southern islands fly to Manila just to get their packages?” Hmmmm.

PhlPost email response

If you don’t know: EMS, an abbreviation for Express Mail Service, is a type or a brand of delivery service. It is not a private company like FedEx, DHL, or UPS. Packages sent through EMS, locally or internationally, is managed by PhlPost.

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P.S. Should you need assistance, feel free to email me here. Make sure that your email address is valid if you want to hear from me. If you want, you can also inquire through the comments section below. You may also read the inquiries from other readers.

Categories
Business Web

Occupational Permit from Quezon City Hall

I’m not aware that there’s a new City Ordinance that all of those who are working or already employed in the City of Quezon are now required to get an Occupational Permit. I need to get one because it’s one of the requirements of my new employer.

Basically, you need to have these documents before they can process your Occupational Permit:

1. Cedula

PLEASE don’t ever get a Cedula from Quezon City Hall most especially if you’re salary is beyond minimum or don’t ever declare it on a short form that they will provide you. I was really disappointed because this was the very first time that I paid a Community Tax Certificate for ₱254.98 (Wow!). I was shocked when the personnel who processed the Cedula clarified to me the amount twice. I can’t really believe it. I should rather get one in our Baranggay. I’m actually paying not more than ₱20.00 before for Cedula. Also, the personnel asked me:

“Ilang taon na po kayo nagwowork?”
I said “Two Years.”
“Tagal na po pala.” And then he’s trying to compute something on his Jurassic Calculator before he gave me the exact amount that I need to pay.

I was thinking that, so that’s the reason behind it?. I didn’t ask further. I need to go home early. Fine, I’ll pay it.

Again, if you’re going to get a Cedula there, much better if you’re going to declare that you are a student rather or whatever alibi you have just to avoid paying the same amount. Actually, I met some colleagues there and they are also trying to get their own Occupational Permit. We actually have the same experience (paying overpriced Cedula). The old woman paid ₱201.00 and then the young lady just paid ₱68.00 because she said to the personnel who processed her cedula that she is a maid (what a nice idea).

2. NBI Clearance

3. Health Certificate
I assumed that if I already have a Medical Certificate provided by the company, there’s actually no need for me to pay the Health Certificate and I will not undergo any medical examination. Eventually, I paid for it. That’s another ₱100.00. I need to confirm with our HR about this Health Certificate because it caught my attention. I am really disappointed with my journey at Quezon City Hall. And also, I hate the old woman who’s processing the Health Certification. lol I felt it. She was very disappointed when I mentioned that “Hey! I already have a Med Cert provided by the company.”

If you already have those documents at hand, then you’re good to go. Just go to the building at the back of Quezon City Hall or you can ask a guard from there the location of Business Permits and Licensing Office (BPLO). Once you’re there:

1. Approach the lady in the Reception/Information Area (the one who doesn’t have a Zygomaticus because she doesn’t even know how to smile) where to submit your documents for Occupational Permit.

2. Once you show them your documents, you will be provided with a small slip wherein you need to put your complete name and job title. They will inform you to go to the Health Certification Processing Area. I’m not aware what’s gonna be the process for those who doesn’t have Med Cert yet but in my case I just informed her and she provided me with another slip. You just need to put your complete name there. And also, you’ll notice that she will check two small boxes on it. If my memory serves me right, it’s the Health Certification Fee (₱50.00) and HIV/AIDS Seminar Fee for another ₱50.00. Wow!. They didn’t even told me that I’m scheduled for a seminar or what. lol. So, that’s ₱100.00 all in all for Health Certification Fee. So, you already have two small slips at hand now. After that, you will be instructed to go to the Treasure’s Office to pay the following:

Mayor’s Permit and Picture- ₱95.00
Health Certificate Fee- ₱100.00

3. Once you already paid the two small slips, you will also be provided with two receipts. After that, go back again to the BPLO Office and submit your NBI Clearance, two receipts, and Cedula. They will attach a small slip again to it wherein you need to put again your job title, company name and Civil Status. Once you’re done, go to the Image Capturing Area just beside to the Processing/Releasing Area, submit your documents, sit down on a high chair then look at the webcam and don’t for get to smile. :]

4. All you have to do next is to wait for your name to be called. And that’s it, you’re Occupational Permit is already printed out. Just sign it and place your right thumb marks on it.

The whole process was too fast. I was there for only 30 minutes probably. But then, I’m still disappointed with the total costs and also with the overall customer service.

Mayor’s Permit and Picture- ₱95.00
Health Certificate Fee- ₱100.00
Cedula- ₱254.98

TOTAL: ₱449.98

That’s too much for me already. When I looked at my permit, I saw there that the Health Certificate Fee is only ₱50.00 and the Mayor’s Permit is only ₱75.00 (the picture fee was not included). They should have declared the exact amount for both.

About BPLO and Occupational Permit:

http://www.quezoncity.gov.ph/index.php?option=com_content&view=article&id=80:business-permits-and-licensing-office&catid=41:competing-on-efficiencies&Itemid=37

Categories
Business Web

Unionbank’s EON Card Application and Paypal Verification [Updated]

NEW UPDATE: You may now apply for EON Visa Debit Card Online. Just click here and read how it works.

After I have verified my main PayPal account with my Union bank EPayCard. I’m now going to try my new account which is EON.

I actually applied for an EON Card in Union bank QC branch which is located along E. Rodriguez Ave (near Starbucks). Before I went there, I tried calling their customer service first because I would like to verify the necessary documents that I need to bring with me to avoid any conflict with my application. So, when I arrived at the site, Mark assisted me then. He even asked me why do I need it or for what purpose. I was thinking by that time that probably EON card has some special usages that I’m not aware of or whatever. I just told him that I need it for my PayPal account. Okay, so he handed me an application form and no wonder, they always need a lot of specimen signatures as usual. It’s actually a piece of paper that you need to fill up with your personal information like SSS, TIN, and Company Profile.

After filling up the form, I returned my fully-accomplished application form to him together with my two valid IDs. He actually photocopied all of it and then he told me that I need to go back after seven business days to redeem my EON Card. He didn’t ask for any deposit or card payment by that time. He just told me that they will accept the card payment or any initial deposit once I got it already.

I actually went there last month but I only came back last February 18th (Almost one month had passed by already). I was hoping that they still have my card. Luckily, the still have it. I only presented one valid ID to confirm that I’m the account holder. After Mark confirmed it, he asked for the card payment. Well, I paid P350 for it. I handed him thousand so I can provide my initial deposit also which is P650.00. There’s no receipt for card payment but for the deposit of course there is. After I made my payment, he handed my EON card to me right away together with the PIN which is in a piece of carbonated paper. Before I left, he mentioned that I need to receive a Thank You letter from Union bank and it is necessary. If I haven’t, then I need to fill up a form again “daw”. I didn’t ask him more about it because I really wanna go home. I just planned to call their customer service to verify it which I did. The lady who answered my call said that I will receive it in the mail within 7 to business days. I just need to receive it and nothing to do after wards. They will be notified right away if a customer already receives it the same day.

Now that I have my card on hand, I was eager to enroll it for online banking. I actually did the same day I got it. By the way, once you received your card, it’s already activated. So, as usual it will take 2 banking days before you can access your online account same with my previous topic about Union bank EPayCard. I’m hoping that there will be no conflict with the account verification like what I have experienced before. Anyway, I’ll show you guys how to enroll your account online.

1. Go to EON CyberAccount Online Banking. You will see an error message. Just click on Log-in and you will be redirected to the main page.

2. Click ENROLL HERE.

3. Validate your EON card info. Type in the complete card number and PIN. Click Submit.

4. Nominate three usernames of your choice. If the User ID #1 is not available then Unionbank system will check if you can use one of the two remaining usernames.

5. Let’s say User ID #1 is available. Just confirm it.

6. After you confirmed your User ID, you now need to fill up this online form:

Reminders:
*The fields with red mark/asterisks are mandatory.
*Please ensure that your card info are matched with what you are typing in. In my case, I really called Union bank first to ensure that the spelling of my complete name is correct (same with the my other personal info) because as I have mentioned earlier this was my problem before. It took a month before they fixed it.
*Much better if you will include your active e-mail address so that in case your online enrollment was declined you’ll be receiving an update from Union bank.

7. Enrollment Successful! Your online banking will be activated after two banking days.
My online account is not yet activated. Once it’s up and running then I’ll show the full details of enrolling in PayPal also.
_____________________________________________________________________________________________

I was surprised that my online banking was activated since yesterday afternoon (Feb 21). I’ll show you guys how to access your online account as well as setting your transaction password.

1. Go to EON CyberAccount Online Banking. Log-in with your User ID and Card PIN. Hit enter.
2. Once logged-in, you will be redirected to the Terms and Conditions page. Scroll down and click Agree.
3. Set the transaction password on your account.

5. What is the difference between my transaction password and my login password?
 As part of the improved security of our website, we will be providing you with two passwords, the login password. Your login password, which you will be using to log in to your account, will continue to be your ATM PIN. Your transaction password, meanwhile, will be used when you conduct financial transactions. You will be nominating your transaction pin upon your first log in.

Credit: https://ebanking.unionbankph.com/EbankRetail/web/L001/retail/jsp/Help.html

You need to set a new transaction password on your account after 180 days. It’s not necessary to wait for 180 days because you can actually change it anytime you would like too. Just go to My Profile – Change Password.
After you set your online transaction password, you will see this pop-out message:Congratulations! You’re all set. You can do online banking now. e.g. Online Shopping, Transfer Funds, Pay bills etc.
______________________________________________________________________________________________

I’m done already showing the step-by-step guide on how to enroll in online banking and accessing your online account. Now, I’m going to show you how to verify your PayPal account using your EON account.

1. Go to https://www.paypal.com/ph.

2. Click Sign Up.

3. Under Create Your PayPal Account Page, choose your country from the drop down menu and choose what type of account would you like to have (Personal, Premier or Business). Let’s say we’re going to set up Personal account. Just click on Get Started button below it.
4. Enter your information as shown here:Reminders:
* Your email address will be your log in account. I advised that you should have a dedicated email account for this because this is somehow a financial account. All of your PayPal Transactions will be sent there like your receipt after purchasing an item online using PayPal Checkout.
* Be careful with your email address domain name. If there’s .ph on it or whatever then emphasize it or else you’ll have a hard time validating your email account.
* Your personal info should match with your card records/bank account.
* CSC Code/CVV number is the three digit number at the back of your card.
* Make your password strong. Use special characters also.
* Click “Agree and Create Account” once your done.

5. You will see this page right after you successfully enter your personal and card info in Step #4. Just click Go to My Account.

6. You will now see the main page of your PayPal account. You now need to verify your email address. To do that, Click “Confirm email address” under Notifications. You will then receive an email from PayPal*, open it and just click on Confirm my email address button. You will be redirected to a page wherein you need to type in your PayPal password. Please do so until your PayPal Email account is successfully validated.*This gonna be real-time so check your email account right away.

7. After validating your email address, now verify/confirm your card. To do this: Go to My Account – Overview – Click Get verified.

8. Under Confirm your card to get Verified page, you’ll see the info that you typed in earlier during the registration process (Card Info and Billing address). Just click Continue. You will be charged P100.00 on your EON card as part of the verification. It will serve as your initial PayPal fund after the process.
9. PayPal will send a unique code on your online statement. They usually call it Expuse Number or PayPal Code. This is a real time transaction also. With that being said, PayPal verification is indeed fast. You only need to check for that 4-digit unique code on your online banking account. Since yours is already up and running, don’t hesitate to check it right away.
* Go to your EON CyberAccount.
* Go to My Account – Overview – Click Get verified.
* In Home page, Click Deposit Accounts which is Under Accounts Summary.
* Click the drop down button under Options. Choose Last 10 Transactions.
* Click Go.
* Look for a Transaction Description like this: VISA-PP*4009CODE SG. The 4009 is the Expuse Number/PayPal Code. (See image below)
As you can see, there’s a copy of the Expuse Number/PayPal Code (4009). And the overall charge was P101.00.

10. Now that you have a copy of your Expuse Number/PayPal Code. Go back to Paypal site then continue verifying your card. Enter the code as shown here: (Copy-Paste will work). Click Confirm Card.
11. After Step #10. You’ll see this prompt.

12. CONGRATULATIONS! You now have a verified PayPal Account. As you can see from the image below, the account status is now verified and also you have an initial PayPal balance of P100. You just have refunded the PayPal charge earlier.

Reference:
https://ebanking.unionbankph.com/EbankEON/web/L001/EON/jsp/Terms.html

Categories
Business How-To Guides

PhilHealth ID Card Application

PhilHealth ID card is one of the government-issued IDs that you can get fast if you are in need of valid IDs. You can use it to apply for utility services, open a bank account, apply for other government IDs and etc.

Requirements

To apply for a PhilHealth ID card, you only need to bring with you a valid ID. For example, Company ID, UMID, TIN, and etc.

Procedure

Before you go to any PhilHealth office, it is recommended to call their contact center first to confirm if the branch processes ID cards. Their hotline number is 441-7444.

The customer service hotline is open from 9 AM to 5 PM (Weekdays). You may call them as well to verify your number if your previous or current employer didn’t give you a copy yet.

You can drop by to the PhilHealth San Miguel Avenue, Ortigas Branch if you are within Metro Manila or near Pasig city. You can apply for an ID card there and get it within the same day. The office is in the DAP Building near Shangri-La and Megamall. Just approach the personnel in the reception area and ask where to fall in line for the ID card. Click here for the location map.

You can go to any servicing branch as well to register as a new member and apply for an ID card at the same time.

– – –

Your PhilHealth number is permanent like your TIN (Tax Identification Number). In case you lost your ID, you can apply for a replacement for free without the need to apply for a new number.

PhilHealth ID Card
PhilHealth ID Card (Back Side)

The ID card is made from paper. You’ll be the one to attach 1 x 1 picture and laminate it.

– – –

February 1, 2015: PhilHealth is now issuing new identification cards made of PVC. I have not submitted an application yet because I need to clarify the procedure first. As per the rep I have talked with, it costs ₱90.00, and I should coordinate with our company’s HR. I’ll be updating this post once I got mine.

Categories
Business How-To Guides

TIN ID Card Application

In this tutorial, I will guide you on how to apply for a TIN ID.

Tax Identification ID  is considered a valid government ID. You can use it not only for BIR transactions but also in applying for other government IDs, opening a bank account, applying for a utility service and etc.

Requirements

Here are the requirements to get a TIN ID card:

1. A valid ID (Company ID, UMID, Passport, NBI, etc.)

2. Copy of your TIN Number and Registration Date. If you don’t know your TIN yet, you may call the BIR Contact Center at 981-8888 (Weekdays 8AM to 5PM). The representative will just ask some personal information so he will be able to find your TIN (Tax Identification Number). Do not forget to ask the registration date as well.

Application Procedure

Note: The steps below are based on the application process enforced by BIR branch 043A (East Pasig). The procedure might vary depending on the servicing branch. Remember, you can’t apply for a TIN ID on a different RDO (Revenue District Office) other than the RDO where your TIN is currently assigned. You may call BIR call center to know the current RDO handling your records. Check out this link for RDO addresses.

Step 1: Go to the Reception Area. Present your valid ID and get a number.

Step 2: Get a TIN ID application form from the personnel.

Step 3: Fill out the form in the waiting area and wait for your number to be called.

Step 4: Go to the assigned personnel who will assist you with your application. Do not forget to ask the release date of your ID card and get the claim stub.

Processing of TIN ID takes a week or might be longer depending on the servicing branch. Do not forget the stub when you claim your ID card.