Categories
How-To Guides

Enroll Citibank Credit Card to BPI

I had to enroll Citibank credit card to BPI recently. That would help me pay my bills online which is convenient than taking a trip to a bank, department store, whatever.

So, here’s what I did to register the card.

Time needed: 3 minutes.

I already have an existing BPI Online account, so all I have to do is to enroll the Citibank card.

  1. Signed in to my BPI Online account. Note that card enrollment via app is currently not possible.

    1 Sign in to BPI Online - Enroll Citibank Credit Card to BPI

  2. I went to the Main Menu > Other Services > Manage Recipients

    2 Go to Manage Recipients under Other Services

  3. Tapped on Add New Recipient

    3 Tap Add New Recipient

  4. I chose “Biller” > “Citibank”, then typed in my 16-digit card number in the reference box

    4 Choose Billers then Citibank Credit Card

  5. Reviewed and confirmed biller details

  6. Requested for an authentication code

    5 Request for an authentication code

  7. Entered and submitted the code sent to my registered mobile number

    6 Enter the code sent by BPI

  8. Enrollment is successful!

    7 Enroll Citibank Credit Card to BPI successful

That’s it! That’s how you enroll Citibank credit card to BPI.

I can pay immediately, but I pay on the bill’s due date. :)

Categories
How-To Guides

Google Sheets: How to move cell data with comment to another cell?

I’m not good in Google Sheets, however, I use its basic functions for organizing work-related information.

Recently, I had to polish an old spreadsheet so it would be easier for me to find the information I’ll need. To do so, I had to move cells from point A to B with everything intact such as comments, cell format, data, etc.

It was a challenge to me because I don’t have an idea how to move a comment in a cell to another one. Copy-paste won’t work!

So here’s what I did to accomplish the task:

Time needed: 1 minute.

In Google Sheets:

  1. Cut “the cell with a comment, etc.” that I want to move to another cell.

    Google Sheets - Cut a cell to move data with comment, notes, etc. to another cell

  2. Jump to the cell where I want to move the data

  3. Then, paste.

    Google Sheets - Pasting data to a cell

Now, I know! 😆 

Categories
How-To Guides

PLDT chat support through Messenger

Do you need assistance with your PLDT Home account? Billing issues? Repair? If yes, I’ll share here how to contact PLDT chat support via Messenger.

Alternately, you can phone them at 171 using your PLDT landline or a Smart SIM for free.

What are the requirements to get in touch with a PLDT chat support agent?


You need a PLDT Home account number and its associated landline number. Also, you’ll need a Messenger account and the mobile app.

How to contact PLDT chat support?

Time needed: 1 minute.

This is how to contact them via Messenger:

  1. Type “PLDT Home” in your Messenger’s search bar.


    Select the same option in the screenshot. That is PLDT’s chat bot. However, you can chat with their agent.

    1. PLDT Home chat support

  2. Type “Agent” then press enter.


    This tells the system that you are requesting a chat.

    2. Type “Agent” then press enter

  3. If you get the same automatic response in the screenshot below, find the “Ask us a question” option, then tap it.


    3. Find the “Ask us a Question” option then press it

  4. Enter “Agent” again, then tap Proceed.


    4. Type “Agent” again then enter! Tap “Proceed” button afterward - PLDT chat support

  5. Enter the ten digit PLDT Home account number.


    If you entered an incorrect account number, the system will give you an option to enter it again.

    5. Type the PLDT Home account number you need help with then enter

  6. Enter the landline number associated with the PLDT Home account number. You should include the area code. For example, 0288881234.


    Again, make sure that the number is accurate.

    6. Type the assigned phone number next then tap “Proceed”

  7. Once the system validated the information, tap Proceed to connect to a PLDT chat support agent.


    Like this:

    7. After validation, wait for the system to connect you to a PLDT chat support agent

Based on my experience, the system usually connects me with an agent within a minute. However, this may not be the case all the time.

That’s it! Chat with them in Messenger!

Categories
How-To Guides

Western Union: How to Claim an International Remittance in USSC

Are you going to claim a remittance from overseas in Western Union? In this guide, I will share with you how to do it.

Take note, there are lots of Western Union agents scattered across the country, but in this post, I am going to introduce just one which is USSC. FYI, I’m not an employee of that company. I’m just claiming remittances most of the time through them.

Before I discuss the procedure step-by-step, I’m going to explain first the requirements. Read on.

What to Bring

1. Yourself [Personal appearance] – If you are the receiver,  or whose name appears on the sender’s form, you should be the one to encash the remittance. If you are wondering if you can send a proxy, the answer is nope.

2. A valid ID – This is a hot topic in most of the guides I have posted on this blog, and as much as possible, I want to be clear on this subject.

Please refer to this list of accepted IDs by USSC. Take note, I’m not referring to all WU agents. Just USSC.

  • Philippine or a foreign passport
  • Unified Multi-Purpose ID [UMID for short]
  • Driver’s License
  • SSS ID – the previous SSS ID before UMID. I think it is blue.
  • Senior Citizen Card
  • GSIS eCard Plus
  • Employee ID [government or private company] – preferably digitized.
  • Voter’s ID
  • Postal ID
  • NBI Clearance [not yet expired]
  • Student ID [for customers below 18]
  • Seaman’s Book
  • OFW Card issued by OWWA, POEA, or DOLE
  • Professional or PRC ID
  • IBP [Integrated Bar of the Philippines] card
  • PhilHealth ID card
  • TIN [Tax Identification Number] card issued by Bureau of Internal Revenue
  • DSWD Certification
  • Police Clearance
  • Alien Certificate of Registration
  • Firearm License

USSC reserves the right to ask for additional proof of identification. If you are in doubt of your ID’s validity, much better to bring two. No photocopy.

3. Remittance Information

The important details to take note of when claiming a remittance are the Money Transfer Control Number [MTCN], sender’s complete name, originating country, and the remittance amount [in Philippine Peso or other foreign currency like US dollars]. They must be written on the form accurately.

There are some USSC branches, like in Robinsons’ Galleria, that are particular when it comes to a remittance info. Before, a teller in that branch surprised me by asking the complete company name who sent money to me abroad. I only provided the general name excluding the Ltd. which I often do in other branches. For Pete’s sake, he really asked for that missing info. I held my breath as he almost returned the form to me because I am not blurting out the correct word. I thought the transaction will be declined. The good thing is the question turned into a funny guessing game and I was able to mention the magic word. Now that you are aware that this kind of thing happens, always remember to take note of the sender’s complete name, or better request a scanned or photographed copy of the form that he/she or the company’s representative filled out if possible.

Save a copy of the remittance info on your smartphone or a small piece of paper.

Categories
How-To Guides

How to Convert Prepaid Load to Gcash

Aside from going to outlets to deposit money to your GCash wallet, you have an option to convert your Globe airtime credits or prepaid load as well. You’ve read it right! In this post, I’m going to show you step-by-step how to do it using the GCash app.

GCash app is compatible with Android [Froyo and above], and iOS 7.0 or later devices with SIM card slot. Take note, it won’t work on an iPod Touch.

Install the application before you follow the guide below. You can download it for free from Google Play if you’re an Android user, or via App Store if you’re using an Apple device.

Reloading a GCash Account Using Prepaid Load

Note: Make sure your gadget is connected to the internet [WiFi or cellular data network] and the SIM card where your GCash is registered is inserted. Otherwise, you will get an error. You will not be able to access another account other than the one associated with the SIM card in use.

1. Open GCash app on your Android or iOS device.

2. Enter your account MPIN, for example 1234, then tap Log In. You will be redirected to your account dashboard afterward.

GCash app login screen

3. Tap Cash-in at the lower-left hand corner.

GCash account dashboard

4. Tap Prepaid load to GCash.

Prepaid load to GCash option

5. Select the amount you’d like to convert to GCash.

Proceed to the next page.

Categories
How-To Guides Software

How to Position or Drag Pictures Anywhere on MS Word?

Are you having trouble positioning images on MS Word? If yes, follow the steps below on how to freely drag pictures anywhere on your document.

Positioning Pictures on MS Word

This guide is applicable to Microsoft Word 2007 users. If you are using 2010 version, the procedure is still the same. The only difference is the user interface is changed. If you are using 2013 which is the latest one, kindly search for a guide online about “how to wrap text around a picture”. I haven’t purchased yet the 2013 version that’s why I won’t be able to confirm if the process is same with 2007.

Step 1: Open your document in MS Word.

Step 2: Click the picture you want to position in the document.

Step 3: Go to Format tab then select “Text Wrapping”

By default, when you click on a picture, the Format tab (Picture Tools) will open up automatically in the toolbar. All you need to do is find Text Wrapping option.

Step 4: Choose Behind Text. Text Wrapping and Position options on Microsoft Word 2007

Step 5: Drag the picture in the corner or anywhere you want to place it.

Alternative Option

There’s another way of positioning images on Microsoft Word. There’s an option called “Position” in Format tab as well. It is located beside Text Wrapping. You may also use that feature to position images on your document with text wrapping.

Categories
Google How-To Guides Web

Adding Custom Fonts on Google Docs

In Google Docs, there are hundred of stylish fonts to choose from. It is one of the reasons why I prefer it over Microsoft Word. It is very simple, easy-to-use plus all the things that I need are on it.

By default, ‘My Font’ list for all users is comprised of 17 fonts. Those are the common fonts that you can see from other word processing software like Microsoft Word or OpenOffice. If you are bored of those and wish to add more, you can do so by following the steps below.

Adding Custom Fonts on Google Docs

Note: You can only add custom fonts in a document, presentation or drawing.

Step 1: Log-in to Google Docs. http://docs.google.com/

Step 2:  Create a new document by clicking Create button at the left side of the homepage. Select Document as file type.

Step 3: A new tab will open in your internet browser. Click on Font drop-down arrow beside Font Size.

Step 4: Select Add Fonts… It is the last option in the list.

Step 5: A small window will pop-up. Type in the name of your desired font in the search box then click Find button (the one with microscope icon)

Not all fonts are supported by Google Docs. There are some fonts available on Microsoft Word which aren’t available on Google Docs.

Step 6: Click the font you wish to add. When you click on a font, it will be added to ‘My Fonts‘ automatically.

If you want to remove a font from My fonts list, click X mark beside it.

Step 7: Click OK once you’re done.

You can check the newly added fonts by clicking the fonts list in the formatting toolbar. Those are highlighted so you’ll know what you’ve just added.

Currently, it’s not possible to upload a custom font from other website to Google Docs.

Categories
How-To Guides

Tracking a Package Shipped via LBC

Whether you are the sender or the receiver, tracking an LBC package is as easy as pie. There are three ways (or probably more that I’m yet to discover).

You Need This

Knowing a package’s whereabouts is not possible without the essential information.

The most common information needed to track a package is the tracking number. LBC provide one for every shipment, and it is usually provided to the sender.

Here’s an example:

LBC tracking numberThis is an official receipt from LBC where a tracking number is printed. In this example, the tracking number is located below the barcode.

If you are the sender, you can easily track a package using that number. However, if you are the receiver, you should get that information from the sender, merchant or seller. Feel free to request a picture of the receipt as proof of shipment.

💡 Tracking numbers are deleted from the system. Not just sure about the time frame.

How to Track an LBC Package

Do this if you have a tracking number:

1. Go to lbcexpress.com.

The website can be browsed on any working web browser on a PC, tablet, or smartphone.

2. Type in or paste your tracking number in the “Track an LBC Padala” box, then press, Enter, Go, Return, or whatever on your keyboard.

Tracking an LBC packageThat’s it! If the tracking number is correct, the delivery status and/or information will appear on the next page. Otherwise, verify the tracking number, then try again.

An update does not reflect on the tracker real time especially for newly-encoded packages. You can try again after a few hours.

The standard delivery time frame for domestic shipments is one business day (Mondays to Saturdays), but it may be deferred.

No Tracking Number? 🤔

If you do not have the tracking number, but can provide other information such as the sender’s name, recipient’s name, delivery address, shipment date, etc., please call LBC’s customer service at 858-5999 if you are in Metro Manila. Otherwise, dial 1-800-10-8585-999.

Please note that mobile calls are subject to regular rates unless you are subscribed to a promo. It is best to contact LBC through landline. Alternatively, you can send them a message through Messenger, though it takes time to get a reply.

What if the Tracker is Down?

Your options are:

– To send a message to LBC through Messenger.
– To call them at 858-5999 (Metro Manila) or 1-800-10-8585999. If you’re using a smartphone, just copy the number then paste it into your dialer 📞 .

In-Transit Requests

If you want to make an adjustment to an in-transit package, you may contact LBC through the methods provided above. For example, you wish to pick up the package at a particular branch instead.

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P.S. Should you need assistance, feel free to email me here. Make sure that your email address is valid if you want to hear from me. If you want, you can also inquire through the comments section below. You may also read the inquiries from other readers.

Categories
Business How-To Guides Web

Track Western Union Money Transfer Online

Track your Western Union Money Transfer whenever or wherever you are online through Western Union Tracking website.

Tracking your money transfer online is easier, quicker and more convenient than to call or email customer service.

You can check status of a money transfer in just a minute.

To get started, all you need is the Money Transfer Control Number a.k.a. MTCN and the sender’s name.

Here’s a quick tutorial on how to track money transfer online.

Track Western Union Money Transfer

Step 1: Go to this webpage.

Step 2: Enter all required information and click Check Status. See screenshot below.

Money Transfer Tracking - Western Union
Money Transfer Tracking – Western Union

If the sender has two first names, enter it on the first box. You can enter the middle initial as well if the sender wrote it in the form.
See example below.
Western Union Money Transfer Tracking - Two First Names

 

In the event that the link in Step 1 is down, you may track your MTCN here.

Enter the MTCN in the box provided, select your country then enter the expected amount.

Track Western Union Transfer
Track a Transfer page – Western Union

Click Track Transfer.

You’ll see the money transfer status in the next page.

Here’s a list of the common statuses of Money Transfer.

1. Available for pick up by the receiver

2. Picked Up

3. W0131 We do not have an order with the provided information. Please verify your information and click Check Status.

Categories
How-To Guides

Your Employment History on the SSS Website

Would you like to get a copy of your employment history? Or, would you like to verify if your previous employers registered you under their account and remitted your contributions to SSS?. If yes, then the official SSS website will be able to help you out. No need to drop by to any SSS servicing branch near your place as you can check your employment history right in front of your computer.

It sounds easy. Isn’t it? However, it might turn to an ordeal for you if you do not have an account yet. If you don’t have a My.SSS profile, you will not be able to access your information online. Registration is very easy, but getting your previous employer’s ID number might be a challenge. If you will sign up, that is the most important information that you need to get from one of your previous employers. Take note, it is not necessary to get the ID number of your most recent employer. Say, you’d been with ten companies, you can pick one of them and get the required ID number by contacting the HR department of the company. The registration should go through unless they did not register you under their account during your stay.

I created a guide on how to sign up for a My.SSS account three years ago which you can use as a reference. Take note, SSS revamped their website already, so I can’t guarantee the accuracy of the post. My apologies, but I can’t update it anymore as I can’t delete my active account and register anew.

Now, if you already have an account on the SSS website, here’s what you need to do to check or print your employment history:

Note: SSS does not provide the exact hire date or whatever. They only declare the month and the year for both the employment and reporting date. The company names are also provided. The employment date is the month and year that you officially joined a company.

How to Check Your Employment History on the SSS Website

Please use Internet Explorer or Google Chrome if you’re using a Windows PC. I haven’t tested this guide on other web browsers like Mozilla Firefox, Opera, Safari, or whatever.

1. Go to the official SSS website.

2. Enter your ID and Password under Member Login at the right-hand corner of the home page, then click Submit.

Member Login

3. You will be redirected to the Employee Static Information under Home page afterward. Hover your mouse cursor over “Member Info”, then select Employment History in the drop-down menu. See screenshot below.

Employment History option under Member Info

Proceed to the next page.