Terminal Fee Refund from Cebu Pacific

A terminal fee refund I’ve got from CebPac recently.

November 22, 2018: Day 1

Since I’m not flying, I request a refund online.

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December 28, 2018: Day 37

Got an acknowledgment email from Cebu Pacific.

January 17, 2019: Day 57

I replied to their email;

And they responded:

January 19, 2019: Day 59

I received a confirmation. They told me it’s now in the hands of the bank. By the way, the original payment method is PayPal.

I asked them;

and they replied:

January 25, 2019: Day 65

The terminal fee was credited to my account.

It was a long wait.


  • If you don’t have a GetGo account, contact CebPac call center at 7020888 or Messenger account.

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