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Getting an OMB Certification, Permit, or Clearance

Hey! Sharing my recent experience of getting an OMB certification, permit, or clearance for a DHL package that customs put on hold.

It’s been a while since my last blog. In this post, I will share my not-so-pleasant experience of getting an OMB certification or permit for the CDs I’ve purchased from South Korea.

Shopping

So, it was last month, October, when I bought various CD albums from an online store in Korea. Prior to that, I did my research and found out about the OMB policy on importation of storage devices including CDs and DVDs.

According to the blog and Facebook posts I’ve read, I may need to get an OMB clearance or import permit prior to the release of my package. That is if customs will require it. (fingers crossed)

I ordered 40 albums. Per the OMB website, the consignee of a shipment or package containing 6 or more of CDs and DVDs needs to get a permit or license whichever is applicable.

1. Getting an OMB certification - Policy

The CDs are for personal use, so I applied for a one-time permit instead of a license which is good for regular importation.


The online store I bought the CDs from separated my order into two boxes and shipped them via DHL. I wouldn’t have known if I did not contact them. There’s no additional shipping fee, so it’s OK.

They shipped my order in the last week of October (the 28th), and it arrived here in the Philippines after two days.

2. The package arrived in Manila after two days

After its arrival, it was immediately processed for clearance. Guess what? Both boxes were put on hold. :D

I did not ignore the possibility of getting a permit. That is why on the same day that the store shipped the boxes, I’ve emailed OMB at omb.centralized@yahoo.com. I got that information from their official Facebook page.

Getting an OMB Certification, Permit, or Clearance [Day 1]

I’ve sent them a letter of intent in PDF format. I addressed it to their new chairman or CEO.

On the following day, October 29, 2020 at 3:12pm, I’ve received a response.

They sent me a sample copy of the letter of intent (assuming they rejected my drafted letter) and an affidavit of undertaking. The latter is new to me because no blog nor a Facebook post mentioned it. I thought I just need to submit a letter.

3. OMB sent me the instructions

In their response, they told me to send a copy of the waybill and my identification card. So, I had to submit four: letter of intent, scanned copy of my ID, an affidavit of undertaking, and a copy of the waybill.

I have never accomplished an affidavit of undertaking. Just to share, it is like a form that needs to be filled out and notarized. It is like an attestation that the package or shipment you have declared on it or say the items in your box are for personal use only. Not for commercial or distribution purposes.

Mine has been notarized a couple of kilometers away from home. I spent more than 700 pesos I think for that document alone. haha! Still, I’m thankful that the experience taught me how to have a document notarized.

Day 3

I want to get my permit as soon as possible. So, I readied and submitted the requirements to them on the following day (October 30, 2020 at 4:17pm). However, I only received a response after the long holiday.

They responded to me on November 3, 2020 at 4:30pm. Unfortunately, I’ve submitted a wrong document. Instead of a copy of the DHL waybill, I’ve sent my order invoice from PayPal.

4. I have sent the wrong document

I do not know what they need exactly, but I remember DHL sent me an email with a scanned copy of the waybill and the commercial invoice.

I haven’t mentioned it earlier. However, while communicating with OMB via email, DHL also sent me an email on November 2, 2020. They informed me that in order to release my box, I need to get an OMB clearance. Take note, they used the term “clearance”.

5. DHL also sent me an email regarding the hold

Also, in the email, they informed me that if my box is not cleared in 30 days from its arrival, they will tag it as abandoned.

To clarify, customs put just one box on hold. They released the other box the following day from the arrival.


Going back to OMB, I immediately forwarded to them the PDF file that DHL sent me.

Before I proceed, let me just share that some blogs or online posts I’ve read mentioned that we can apply for a clearance in advance as long as you have a copy of the tracking number. Per my experience, this is possible if you have a copy of the waybill also. If I knew it is a requirement, I should have informed the store to send me a copy.

Day 12

I dunno what happened to OMB, but I only received a response on November 9, 2020 at 4:47pm. One thing I noticed is that they usually reply in the afternoon and that they are slow in responding.

In the email, the representative I’m exchanging emails with just acknowledged receipt of the document and that’s it. No setting expectation or whatever. lol I don’t know when will I get my permit, how do I pay for it, whatever.

6. They just acknowledged receipt of the document

Days passed by including Typhoon Ulysses without getting any emails from them. I followed up to no avail.

I’m near the deadline and already frustrated for getting no feedback. So, I tried to approach CCB or Call Center ng Bayan for assistance. They are quite fast in replying and they endorsed my issue to OMB heads. Sadly, nothing happened. It’s funny that they endorsed my complaint to the previous chairman. haha!

Again, the deadline is near.

To my surprise, someone from their office with a different email address got back to me regarding the payment. It was on November 17, 2020 at 8:18am.

7. They finally sent me the payment instruction

OK! So, they told me to pay 150 pesos via Landbank. In the email, there’s an instruction in a PDF file and an assessment slip that shows the breakdown of fees.

It was an easy pie. Good thing I can pay with my UnionBank account. There are many options on the website, but the major banks are missing.

Again, I don’t want to waste time. I immediately made a payment, and sent them back the assessment slip and a screenshot of my 150 peso payment plus the transaction fee. Yap! I did not pay just 150. I think 170 or 180.

8. Payment sent

So, now the question is, what happened after I made a payment? Did I get my clearance or permit right away?

Day 23

Of course not! haha. I only received it on November 20, 2020 at 12:23pm. They did not reply back to my last email. However, they sent me a separate email with my certification attached to it. It’s a PDF file. I thought they will require me to pick it up, but thankfully, they sent it to me through email.

The document is not labeled as a permit nor a clearance. It’s a certification which says that the recipient can have his/her shipment released and that OMB do not object to it. lol

I immediately forwarded the file to DHL who then responded to me quickly. They told me that they will process the release of the shipment which they did. The sad news is they only told me that time that I have to pay customs fees of P4,221.00. :(

Getting an OMB certification - 9. DHL informed me of the total tax

But they did not deliver my package immediately! It took them two days. Also, I paid the tax in cash.

Lesson Learned from Getting an OMB Certification, Permit, or Clearance

Will I put myself on the same situation again? Nope! I’ll better buy CDs or DVDs and keep it at six pieces or below per box only.

If you are reading this and you are importing KPOP albums as a group manager, if customs will require you to get a certification, you need to get a copy of the identification card of each of your customers. :| I just read it on the previous email that OMB sent to me. If not and if you are a minor who purchased some items, your parents need to execute the affidavit on your behalf.

Of course, the list of requirements gets updated from time to time. It is best to contact them first to confirm.

As per OMB’s latest posts on Facebook, getting an OMB clearance, permit or license will take 5 business days. But were not sure about that! haha

Note that getting an OMB clearance, permit, license, or certification is not just for CDs and DVDs. Other storage devices such as SSD, HDD, SD card, etc. are also regulated by them. If you will import, export, distribute, sell, or whatever the said items, they or any other government agency like customs may require you to get a clearance, permit, license, or certification from them first.

142 replies on “Getting an OMB Certification, Permit, or Clearance”

Hi, thank you for the detailed explanation of your experience. It was really helpful. Same with other, may I please request for a copy of your letter of intent? Thank you!

HI Ms. Kas!

Same problem here! I’ve already accomplished the letter of intent but I’m not sure if the website provides for a copy of the affidavit of undertaking. If you don’t mind, may I request please for a copy of your affidavit of undertaking? If it would be helpful, here’s my email (pvarcellana@gmail.com). Thanks!

Hi Kas! I am currently on the same boat, but for 2021, they decreased the abandonment duration from 30 days to 15 days. Huhu

I sent my letter for consideration already, but can I ask for a copy of the affidavit? I’ll have one executed in preparation of their response. Thank you!

Hi! I also got an email saying I need to accomplish this Certificate before they release the 2 pcs SSDs I bought through UPS. However, I already got those products way before they sent me the e-mail so I don’t know if I should still process it cause I’m scared it might get me some jail time if I don’t hahaha. Anyone with the same situation and what did you do? :D

Hello po Ms. Kas,

Can I also have a sample copy of letter of intent and affidavit of undertaking? and also ano po pala yong copy of the waybill? Saan po siya nakikita?

It’s my first time getting an OMB Clearance but I don’t know how. Your article really helps me. Thank you po and God Bless!

Good day, Ms. Kas

Your blog about OMB is very helpful. Recently I purchased 6 sets of Album direct from weverse and scared that it might be held in customs.

Can I ask for a copy also po of letter of intent/email format and affidavit of undertaking. Thank you and hoping for your response.

Hello,

I would like to ask if your 6 albums were held in customs? I have an upcoming albums too, I want to prepare as well.

Hi, Ms. Kas! This is very informative. I forgot about OMB when I ordered 20 copies (2 checkouts) of the same CDs. I’m preparing myself for the certification. 😭 Can I also get a copy of the needed requirements? I would also like to ask if you spent more than P10,000 for the albums, the reason why it was subjected to tax? Thank you.

Hi, thank you for the blogs. This is so informative. Reason why I’m here is that last night i bought 4 cd’s from Europe. I did not know that there is a rules and regulations on importing optical media. They said, max of 3 cd’s if it is the same title. Would like to confirm if the commercial invoice, packing list and airway bill will be provided by the courier? Thank you in advance.

Hi there! I think we bought the same items from EU. :( I didn’t know about the same title rule, only the 6 CD limit per package. I sent a query to OMB as well since I bought 4 different orders with 4 CDs each. Planning to give it as gifts to friends but I’m worried about it getting stuck at Customs. :(

Hello! Did you receive your CDs na po?? My orders “arrived at inward office of exchange” for a week now and parang hindi na nagmove. Mdyo worried na ko. 😔

Hello Kass, I’m currently in the same situation. I ordered 40+ albums under DHL and customs is looking for an OMB clearance. I would like to ask if I could have a copy of the sample format for the letter of intent and affidavit of undertaking. Thank you!

Hello! This is very informative! Can I have a copy of the sample letter of intent and affidavit of undertaking too? Thank you very much for posting this! :)

Hi! I’m kind of worried since I bought 2 pre-order bluray sets of one K-Drama series last March and will have it delivered to a KR address. The release date is September and I’m planning to have them delivered door-to-door here in the Philippines. Would you happen to know if these would be held up in customs in the future? I’m kind of worried since this is the first time I’m going to do that.

Thanks for the help! Also, kindly send me a copy of the letter of intent and affidavit?

Hi Ms. Kas, Pls kindly help me can you send me a sample of your letter of intent and affidavit of undertaking you sent to the omb. Thank you in advance! :)

Hello po Miss Kas, maari po ba akong maka hingi ng letter of intent, authoration letter and affidavit of undertaking and may i also know kung saan ito pwedi i-panotarized. Sana po matulungan nio ako🥺 As this is very urgent . Thank you po and Godbless po sana mabasa mo it.😊

Hi! May I know if a standard edition CD and a deluxe edition CD will be counted differently or the same?

Hi, Can I also request a copy of affidavit of undertaking. God bless you! Thank you so much in advance!

Hi, Can I also request a copy of affidavit of undertaking Appreciate it, OMB website is currently down and giving us a hard time. Thank you so much in advance!

Hi, Can I also request a copy of affidavit of undertaking :( Appreciate it, OMB website is currently down and giving us a hard time :( God bless you! Thank you so much in advance!

Hi po, pwede po makahingi ng format ng letter of intent/ authorization letter? We already applied for OMB permit pero rejected yung sa authorization letter namin. Hope you can help us. Thank you!!

pwede din po ba pa forward din po sa email ko yung pdf on how to pay yung 150php for certificate down po ata ang server ng omb until now eh salamat po.

di ko po ma open yung sinend ng omb sakin pdf instruction how to pay 150php pwede ko po ba mahingi yung sa inyo i dont know if down lang server nila now or deadlink binigay sakin thanks po.

Hello,

I currently have kpop CDs/DVDs from Japan that needs OMB clearance. Is it okay to ask for a copy of your Affidavit of Undertaking?

Thank you so much.

Hi Ms Kas! I recently purchased HD and SSD. Would it be okay if you can forward the documents (allowed docs) you submitted to OMB? Thank you!

Hi! Im so happy to have come across your blog. I purchased around 25 CDs from Jpn, these are diff titles, and if same title man different version. I’m wondering lang if they would question whether this is personal consumption or not. I’m so confused how to proceed. Hatiin ko ba sa iba ibang parcel, but that would be expensive. Do I apply for the permit upon shipping or do I wait for the parcel to arrive? Also, how’s your experience with FedEx? FedEx or DHL? I’m sorry for these questions. Would also like to request for a copy of the letter of intent and affidavit, please. Thank you. 🥺

hello can i also have a copy of the affidavit you made? i have a box en route via ems and i think customs will open my box :( it has about 24cds and 6 dvds from japan :( thank you in advance

Hi po. I really need your help po. I have a good stuck in ups bec of the omb clearance. Pls kindly help me can you send me a sample of your letter of intent and affidavit of undertaking you sent to the omb. They said it is required. Kindly email me a sample of the letter and affidavit Thank you sooo much in advance :)

same problem dn po for buying usb devices May I ask for a copy of your letter of Intent and sample of the affidavit of undertaking just for reference?
Thank you so much!!

Good eve, Ms. Kas. Can you also send me the copy/template of the Affidavit of Undertaking and letter of intent just for reference? Thank you

Hi Ms. Kas! I bumped into your blog while searching for directions on how to get an OMB Permit for our shipment on hold under DHL, and your blog was so helpful. We’re currently experiencing the same scenario and afraid that our package will be labeled as abandoned as the day goes by that we are securing a permit. I emailed omb_registry@yahoo.com.ph with an attached Letter of Intent and an Identification Card. May I ask for a copy of your letter of Intent and sample of the affidavit of undertaking just for reference?
Thank you so much!!

Hi Kas, I just received an email regarding the OMB permit being required of me. I have a form and affidavit but I’m not sure if I’m filling it up right. If you don’t mind, may I have a copy of the letter and affidavit you accomplished so I can have a guide or reference with mine? Thank you in advance.

It depends sa customs. It depends on your import declaration. If 4 CDs nakalagay sa declaration, may chance na marelease agad yong import mo without a permit. However, there are factors that may affect the clearance time frame of your import. It can be na 4 nga ang naka declared pero parang suspicious for customs yong bigat and size ng package. Note that customs can open and check the contents of the box. They can also open the item itself. It happened to me twice before. Hopefully, the packaging is not that heavy, not bulky, and that the merchant to whom you will source the item from will declare the import just 4 CDs. Not 28. If they did, they will likely require you to get a permit.

Hello po, Miss Kas, pwede rin po ba ako makahingi ng copy of the affidavit for personal use of the album and the letter for OMB? Kasi bumili rin po ako ng album 3 sets/total 6 albums, just incase hingan lang p ako. Kinakabahan po ako, first ko po kasi at hindi pa ako aware sa mga ganito. Thank you po. 🥺

Same problem din po, baka pwede po magrequest ng copy po ng letter of intent and affidavit of undertaking. Thank you po!

Hello po!! I also ordered 10 albums from a KR website for a group’s comeback and I didn’t know that I needed an OMB permit until I’ve read your blog :(( May I ask for a copy of the affidavit of undertaking for personal use, and simple of the letter of intent? Hoping to hear from you soon. Thank you so much!!

Hello Ms. Kas! I am currently experiencing the same problem, is it possible to get a copy of the letter of intent?

Thank you so much :)

Good day! I’m currently in the same situation:( I ordered 40+ albums and customs is looking for an omb clearance. I would like to ask if I could have a copy of the sample format for the letter of intent and affidavit of undertaking. Thank you!

Hello Miss Kas! I came across your article while researching about securing OMB permit in preparation for my order since i am planning to join a fansign event and this has been very helpful and detailed.

With this, I would like to ask if I can have a copy of the affidavit of undertaking so that i can have it ready before purchasing my albums from Indonesia. I will really appreciate it.

Thank you!

Hello po Miss Kas! I ordered some albums po kasi for Korea. Not sure po if need ko ng permit pero just in case, pwede ko po bang mahingi yung copy ng letter of intent and affidavit of undertaking through email? Really loved your post and it’s such a big help po ☺

Hello Miss Kas, pwedi din ba ako makahingi ng letter of intent mo? Kasi bumili din ako nga album 3 sets/total 6 albums, just incase hingan ako. Thank u.

Hello Ms. Kas, Iw as searching about getting an OMB permit and I ran to your article. I ordered 17 albums of the same title this week & I was really nervous that it won’t get released bu customs since I didn’t know that they have this type of rule implemented. :( May I request for the copy of the letter of intent and sample of the affidavit of undertaking? I’m sure they’ll need my OMB permit. 🥺

Hi Ms. Kas, I think I should ready my requirements since I ordered cds from weverse. May I also please get a copy of the letter thru emai? Thank you.

Hello may I ask what did you order? And how many albums? Because I order din from weverse but 2 sets lang ng butter need pa po ba ng OMB cert pag ganon? Thankyou

Hello Ms. Kas! I’m planning to buy albums too from Korea and I’m afraid this may happen to me. May I request for the copy of the letter of intent and sample of the affidavit of undertaking? Just to ready myself po incase na mahold din yung mga items ng customs.

Thank you so much po, this blog is really helpful especially for GO managers and mga nabili direct from kr. Stay safe!

Kapag po ba more than one package pero one waybill lang po, isang charge for permit lang po ba or not? Also, one permit for all packages kapag one waybill lang?

Hi Ms Kat! I’d like to get a copy of your affidavit and letter of intent! I’m planning to bulk buy cds from a record store overseas as well. I’m worried I’ll be having the same predicament.

Your blog is very helpful.
Thank you!

Hello! I bought a total of 14 albums from ktown4u but from different groups. Do you know how they computed for the customs fee? And, may I also request for a copy of the affidavit you used? Thank you!

Hello po! I’m planning to order 1 album for personal use which contains 4 discs inside.. Will I still need to apply for a permit? Thanks in advance!

Customs will be the one to decide if they will require you a permit. Experience wise, they never asked me to get a permit for a box with 6 CDs or less. Note that I’m referring to DHL shipments. I don’t use UPS nor PhlPost. In Twitter, I’ve read some tweets regarding the mess brought about by OMB’s policy. Some were required permit even though they purchased not more than 6. Much better if the seller or merchant to whom you will get the CDs from will declare the shipment as (1) CD since set naman yan.

hello! it’s been a while na since i directly ordered albums from kr. from experience nga, 6 nga talaga yung maximum but i read on twitter that omb now only allows 3 of same title? im planning to resume buying directly ulit from kr. are you aware of this po? thank you so much!

Hello Ms. Kas! Thank you for this detailed guide! Can I also request for a copy/template of the Affidavit of Undertaking you used? I’m having to secure an OMB permit as well for the albums I bought for an online fansign event. Didn’t think this beforehand as it’s my first time ordering from one music store in bulk. Hope to hear back from you soonest! 😅

Hi. I would like to ask if you have a sample of the affidavit of undertaking for personal use of the albums? Thank you in advance!

Hi, i ordered from ktown and it’s 8 albums now im scared that i have to do this too. Can u send me the affidavit and also letter of intent so i can prepare? Thank you!

Hi~ i currently have on hold items in UPS warehouse and I think that is related to OMB permit since my batch order exceeds on the max of 6 allowed. can I ask for a copy of the affidavit you used? Thank you so much! ☺

Hello! Thank you for this! I recently went shopping in Neokyo and bought 15 albums in bulk. I am planning to prepare the requirements for an OMB certification now. Can you share with me the templates of the documents you submitted? Thank you so much for your help!

Hi,

May I ask for the a sample of the affidavit of undertaking for personal use of the albums you sent to them? I can’t find anything from their website.

Hi Ms. will this also need for only 6 cds in the box and some light items like photocards, postcards and posters? if so, can you also send me a copy of affidavit of undertaking for personal use? Thank you in advance.

I don’t think so. If the merchant or sender declared the goods as CD with a specific number of CDs clearly shown on the waybill, (6), no need to apply for a certification.

Hello, can I ask if you can also share with me the affidavit of undertaking for personal use? I do not see the appropriate one on OMB website. Also, do they indicate in the permit the breakdown of the items plus the cost of the items which is based on your invoice? Thank you.

Hi, thanks for this detailed step-by-step process – really helped us understand as we are also experiencing the same thing. Would you mind helping us with the letter of affidavit you have drafted and had notarized? Appreciate it in advance. Thanks!

Hello, your blog’s really a big helped for someone who got their albums hold in customs! 😭
May I know if I could request for a copy of the affidavit for personal use of the album and the letter for OMB? 🥺

Thank you!

Hi. I would like to ask if you have a sample of the affidavit of undertaking for personal use of the albums? I only saw the format for licensing but they did not provide one for personal use. I’d gladly appreciate your response.

Hi! Thank you for this blog! I have been looking for a detailed info about this which also have the same situation as me. I purchased albums too for personal use only, it was sold in SET, one set has more than 10albums. I have no choice to buy it as set.
Is it okay to ask for copy of the template of letter of intent sent by omb?

Hello Ms. Kaiye.

I hope you don’t mind me asking. I also asked Ms. Kas below a different question but saw that we have a similar situation. I just found out that my package was on hold. It’s a bundle containing more than 10 DVDs. How did yours go?

Ms. Kas, may I also please get a copy of the letter thru email. Also, feel free to share your opinion. Thank you.

Hello! Good day. I’m sorry about replying here, I can’t seem to make a direct reply.

I recently bought 12 albums with 12 posters from Ktown and it got held at customs. They’re asking me to pick it up but I’m scared that if they open it, they might ask me for an OMB permit right then and there. So I’m planning on doing it ahead of time.

I also just wanted to ask if I could have a copy of the letter of intent and sample of the affidavit of undertaking?

Btw, Miss Kas thank you for this detailed information. God bless.

Hello!
Just for reference, how much was the total amount of your order to have the tax of more than 4k?
I recently bought 6 albums (which should be exemoted for clearance) but 2 of those albums have 2 discs inside. Now it’s on hold by customs with no updates for a week now, so I guess I should ready myself 😭

Hello po,

I came accross your vlog while looking on how to import to our country CD albums. I recently bought 33 jpop albums online in Japan to add to my collection so I’m quite nervous if they will let them in. Thank you for sharing your experience. Did they not really question that you bought 40 albums for personal use? In your commercial invoice, did the seller declare them as “CD albums” only? Or did they enumarate the albums you bought? Did you buy albums with more than 1 disc per album?

Hello, I’m sorry for the late response. I just saw this today. No questions asked regarding the quantity. The seller declared all different albums (1 disc each) altogether as music albums bla bla.

Hi im planning to buy the memo 2020 po and may 7cds po yun and 4 po bibilhin ko. Kailangan po ba ng permit?

It depends sa customs. It depends on your import declaration. If 4 CDs nakalagay sa declaration, may chance na marelease agad yong import mo without a permit. However, there are factors that may affect the clearance time frame of your import. It can be na 4 nga ang naka declared pero parang suspicious for customs yong bigat and size ng package. Note that customs can open and check the contents of the box. They can also open the item itself. It happened to me twice before. Hopefully, the packaging is not that heavy, not bulky, and that the merchant to whom you will source the item from will declare the import just 4 CDs. Not 28. If they did, they will likely require you to get a permit.

Hello! How do i know if my package got stucked at customs? My order of My Universe CDs seems to be not moving as per tracking. Its in CMEC for a week now. Im so worried. I hope you can reply. Thank uou

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