This is me guessing what a GrabPay account number is.
So, lately I placed my usual monthly grocery order through GrabMart. What I usually do is pay with my credit card through GrabPay.
I only add the exact amount for every purchase including any discount.
For “this” particular order, everything went well until the store, Robinsons supermarket, texted me and said that one item off my grocery list is out of stock. So, they asked permission to removed it which I immediately approved.
It was too late to request for a replacement. So, the app notified me of the removal and price update.
The system removed the discount for missing the target amount after the update, and so I have to pay an additional 10 pesos. Meaning, I have to top up again or else my account will remain restricted (unable to use GrabPay but Cash).
The order went through though and the rider delivered the groceries to me within an hour.
The system did not send me the receipt as usual, but sent me a payment failure notification instead.
I don’t want my account with a restriction nor a balance, so I transferred the amount from my BPI account for free.
Transferring money to GrabPay is the same with other bank. I just had to enter the amount, account number, whatever.
It was my first time, so I have no idea what my account number is.
I then remember using my phone number to add funds to my PayMaya account. So, I thought it would be the same for GrabPay since customer service usually ask for my registered phone number whenever I contact them.
So, I tried and it worked!
Much to my surprise, the Grab app sent me a notification as soon as I tap on the Submit button on the BPI app.
Lesson learned, GrabPay account number for transferring funds from BPI is my registered phone number!