First, let me just clarify that this is not a specific step-by-step guide on how to retrieve a lost account in ML. I’ll be sharing instead my personal experience.
Recently, my phone became inoperable and I didn’t have a choice, but to reset everything.
I have to reinstall all third-party apps including ML. I never thought that I will lose my account, until the app prompted me to create a username. [Weird! and that made me worry.]
I patiently followed the on-screen instructions and completed the tutorial. This time I’m already nervous of what’s going on. I thought the app will recognize my Play Store account and load my game details automatically.
Wrong. 😖 I already completed the tedious tutorial and I just got a new account. Grrrr.
Due to dismay, I tried to search for a helpful topic in the FAQ section. I found a related article, but the last instruction was to contact customer service and provide account details.
I heard of ML’s weird customer service, so I decided not to contact them.
I tried finding an alternative solution. Good thing, I found the switch account option under the Account Settings which is under the profile picture at the upper-left hand corner in the Battle tab.
I pressed it and it gave me three sites where I could have possibly linked my account. See screenshot above.
Thankfully, I attached it with my Facebook. So, I chose it in the list and signed in.
The system showed on-screen the associated account’s details which I “thought” accurate [not sure with the ID number], so I just confirmed it by pressing a certain button.
After that, it prolly asked me to restart the game and voila! my main account was finally loaded!
P.S. I just realized how important binding an account is. XD