Switch account option in Mobile Legends

Mobile Legends: Retrieving Lost Account

by 16 Comments

First, let me just clarify that this is not a specific step-by-step guide on how to retrieve a lost account in ML. I’ll be sharing instead my personal experience.

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Recently, my phone became inoperable and I didn’t have a choice, but to reset everything.

I have to reinstall all third-party apps including ML. I never thought that I will lose my account, until the app prompted me to create a username. [Weird! and that made me worry.]

I patiently followed the on-screen instructions and completed the tutorial. This time I’m already nervous of what’s going on. I thought the app will recognize my Play Store account and load my game details automatically.

Wrong. 😖 I already completed the tedious tutorial and I just got a new account. Grrrr.

Due to dismay, I tried to search for a helpful topic in the FAQ section. I found a related article, but the last instruction was to contact customer service and provide account details.

I heard of ML’s weird customer service, so I decided not to contact them.

I tried finding an alternative solution. Good thing, I found the switch account option under the Account Settings which is under the profile picture at the upper-left hand corner in the Battle tab.

I pressed it and it gave me three sites where I could have possibly linked my account. See screenshot above.

Thankfully, I attached it with my Facebook. So, I chose it in the list and signed in.

The system showed on-screen the associated account’s details which I “thought” accurate [not sure with the ID number], so I just confirmed it by pressing a certain button.

After that, it prolly asked me to restart the game and voila! my main account was finally loaded!

P.S. I just realized how important binding an account is. XD

Comments

  4. By on

    Pls help me I didn’t bound my acct and I switched to another acc then I switched it back. It’s gone and I tried contacting the stupid ML customer service and I complete all the question and it took a long time to send me a reply.

    Reply

  6. By Ronnie on

    DUDE! You’re a SAVIOR!! Had to buy a new phone today and this happened to me and I almost lost my cool… Thank you so much for sharing.

    Reply

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