Switch account option in Mobile Legends

Mobile Legends: Retrieving Lost Account

First, let me just clarify that this is not a specific step-by-step guide on how to retrieve a lost account in ML. I’ll be sharing instead my personal experience.

Recently, my phone became inoperable and I didn’t have a choice, but to reset everything.

I have to reinstall all third-party apps including ML. I never thought that I will lose my account, until the app prompted me to create a username. [Weird! and that made me worry.]

I patiently followed the on-screen instructions and completed the tutorial. This time I’m already nervous of what’s going on. I thought the app will recognize my Play Store account and load my game details automatically.

Wrong. 😖 I already completed the tedious tutorial and I just got a new account. Grrrr.

Due to dismay, I tried to search for a helpful topic in the FAQ section. I found a related article, but the last instruction was to contact customer service and provide account details.

I heard of ML’s weird customer service, so I decided not to contact them.

I tried finding an alternative solution. Good thing, I found the switch account option under the Account Settings which is under the profile picture at the upper-left hand corner in the Battle tab.

I pressed it and it gave me three sites where I could have possibly linked my account. See screenshot above.

Thankfully, I attached it with my Facebook. So, I chose it in the list and signed in.

The system showed on-screen the associated account’s details which I “thought” accurate [not sure with the ID number], so I just confirmed it by pressing a certain button.

After that, it prolly asked me to restart the game and voila! my main account was finally loaded!

P.S. I just realized how important binding an account is. XD


  1. By Elyza Hablo on

    Please help me. My new updated account lost/can’t connect to WiFi. There was an error and it won’t let me play anymore. I noticed my game went back to a former version. I don’t know what to do anymore. It still won’t let me play. hhhmmmpp


  2. By Andyy on

    Hey, can someone help me? There’s someone binding his Facebook account to my Mobile Legends account. Help please :(


    • By Elyza Hablo on

      First of all, I’m not a sir, but I’ll try to help. Well. At the find friend button, press it. Search your former name, view it, then at the bottom right, press the button that says “want to log in on your former account”, then done. Oh yeah. I’m a girl.


  3. By on

    Pls help me I didn’t bound my acct and I switched to another acc then I switched it back. It’s gone and I tried contacting the stupid ML customer service and I complete all the question and it took a long time to send me a reply.


    • By Elyza Hablo on

      Well. You have to search your Mobile Legend name. View your former account, then on the bottom right, it says “do you want to connect to your former account” and you just press it.


      • By Niuto on

        I lost my account because I totally forgot I was not bounded in any FB, Google or VK :(, then I switched to other account and now I can’t get back to my main glorious 300+ stars and last season 500+. Please help me.


  4. By Ronnie on

    DUDE! You’re a SAVIOR!! Had to buy a new phone today and this happened to me and I almost lost my cool… Thank you so much for sharing.


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