I signed up for an account but, never placed an order until recently.
I ordered a printer ink on a weekend and a courier surprisingly arrived 6 days after. So, confirmed!
Prior to the delivery, I kept checking the order status online and it remained pending. Emails never came into my inbox except ads. That’s why I didn’t expect anything to arrive until a 2GO courier knocked on our gate a few days after.
I hope NBS will give a heads-up in the future.