Business How-To Guides Web

Track Western Union Money Transfer Online

Track your Western Union Money Transfer whenever or wherever you are online through Western Union Tracking website.

Tracking your money transfer online is easier, quicker and more convenient than to call or email customer service.

You can check status of a money transfer in just a minute.

To get started, all you need is the Money Transfer Control Number a.k.a. MTCN and the sender’s name.

Here’s a quick tutorial on how to track money transfer online.

Track Western Union Money Transfer

Step 1: Go to this webpage.

Step 2: Enter all required information and click Check Status. See screenshot below.

Money Transfer Tracking - Western Union
Money Transfer Tracking – Western Union
If the sender has two first names, enter it on the first box. You can enter the middle initial as well if the sender wrote it in the form.
See example below.
Western Union Money Transfer Tracking - Two First Names


In the event that the link in Step 1 is down, you may track your MTCN here.

Enter the MTCN in the box provided, select your country then enter the expected amount.

Track Western Union Transfer
Track a Transfer page – Western Union

Click Track Transfer.

You’ll see the money transfer status in the next page.

Here’s a list of the common statuses of Money Transfer.

1. Available for pick up by the receiver

2. Picked Up

3. W0131 We do not have an order with the provided information. Please verify your information and click Check Status.

How-To Guides

Your Employment History on the SSS Website

Would you like to get a copy of your employment history? Or, would you like to verify if your previous employers registered you under their account and remitted your contributions to SSS?. If yes, then the official SSS website will be able to help you out. No need to drop by to any SSS servicing branch near your place as you can check your employment history right in front of your computer.

It sounds easy. Isn’t it? However, it might turn to an ordeal for you if you do not have an account yet. If you don’t have a My.SSS profile, you will not be able to access your information online. Registration is very easy, but getting your previous employer’s ID number might be a challenge. If you will sign up, that is the most important information that you need to get from one of your previous employers. Take note, it is not necessary to get the ID number of your most recent employer. Say, you’d been with ten companies, you can pick one of them and get the required ID number by contacting the HR department of the company. The registration should go through unless they did not register you under their account during your stay.

I created a guide on how to sign up for a My.SSS account three years ago which you can use as a reference. Take note, SSS revamped their website already, so I can’t guarantee the accuracy of the post. My apologies, but I can’t update it anymore as I can’t delete my active account and register anew.

Now, if you already have an account on the SSS website, here’s what you need to do to check or print your employment history:

Note: SSS does not provide the exact hire date or whatever. They only declare the month and the year for both the employment and reporting date. The company names are also provided. The employment date is the month and year that you officially joined a company.

How to Check Your Employment History on the SSS Website

Please use Internet Explorer or Google Chrome if you’re using a Windows PC. I haven’t tested this guide on other web browsers like Mozilla Firefox, Opera, Safari, or whatever.

1. Go to the official SSS website.

2. Enter your ID and Password under Member Login at the right-hand corner of the home page, then click Submit.

Member Login

3. You will be redirected to the Employee Static Information under Home page afterward. Hover your mouse cursor over “Member Info”, then select Employment History in the drop-down menu. See screenshot below.

Employment History option under Member Info

Proceed to the next page.

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Package was Held by Customs Due to Missing Invoice

Missing invoice is one of the common reasons why a parcel is being held in customs. Though it was retained, it doesn’t mean you’ll pay duty. Just set your expectation that you might pay. Give customs enough time to examine the package. Most probably, they put it on hold to figure out the actual price of the item. After acquiring enough information, they will evaluate if they should charge tax in your package or not. If they open your package to check the item inside or search for a receipt, they should tag your package as opened or it depends upon their procedure. If you think it’s taking too long, contact them immediately. If they ask a copy of the receipt, then send them a copy. 

missing custom invoice
If the item was declared as a gift, let’s say the item is a gift from a relative, customs will not bother to ask a receipt somehow. They will just determine the item value through research or whatever. It still depends on the customs clearance procedure in the destination country.

If the seller or merchant lowered down the total declared value of the item because you requested it, you may ask for a copy of pretend invoice. Take note, this is illegal. Doing this means you are breaking the law. You might get in trouble if you show them with a forged receipt and they have a reference of the real market value of the item. You should come up with good reasoning. Though you have a receipt, the total dutiable value might increase. Remember, a customs examiner has a way to check the real market value of an item and appraise it. Whatever the total fee that is showing in the customs form is final. You are obliged to pay it.

Now, do you need to ask the seller to put an invoice in the package every time you shop online? It depends. If you know your country’s customs requires a receipt then request it. This way customs will process clearance of your package faster.

Avoid requesting to lower down the item value. If the package was lost, the seller will not be compensated with the correct amount. Always remember that as a buyer it is your responsibility to pay any applicable tax that might be imposed in your package. It’s the law.


Customs Duty and Tax Computation in The Philippines

“All articles, when imported from any foreign country into the Philippines, shall be subject to duty upon each importation, even though previously exported from the Philippines, except as otherwise specifically provided in this Code or in other laws.”

– Section 101: Imported Articles Subject to Duty of Republic Act No. 1937 also known as “The Tariff and Customs Code of the Philippines

Duties on Imports

You pay tax when you buy a meal. Your utility service providers charge you with government taxes every month. Same when you are employed. Government deducts tax from your salary. And when you import goods, or let’s say a relative, a family member or a friend sent you a gift from another country, you might pay tax as well. And, that is an inevitable fact.

See the emphasis I apply on the word ‘might’. I used it to clear that even though your package was held by customs, it doesn’t mean that you’ll pay tax 100%. Who knows? A courier may knock on your house door anytime. Anyhow, you can consider both of these possibilities. That’s why in this post, I’ll be sharing how to compute tax, so you can estimate the amount you might pay.

If you are planning for the first time to shop online or import goods for commercial purposes, the guide on the next pages is helpful in estimating tax.


Before moving to the next section, let me just introduce the two common terms I’ll use in this post. The first one is tax and the second one is duty.

If you noticed, I mentioned the word tax many times in the first section of this article because Filipinos, as per my observation from an old related article, prefer to use it. However, duty is actually the more appropriate term to use when referring to tax on imports. Now, starting in the next section, I’ll use the word ‘tax’ to refer to value-added tax alone.

Somehow, the two terms are the same since they are both a form of tax, and to compute the total duty (or total tax), you need to sum customs duty, value-added tax, also known as VAT, and other fees.

Now, let’s take a look on how to compute the total duty of imports.


Things to Know About Clearance Delay

Do you ever wonder what “Clearance Delay” mean when you track a package on FedEx website?

People usually ship parcels via FedEx to take advantage of the reliable and fast shipping service. FedEx services are expensive, but it is worth the money. Packages are traceable and insurable. The delivery time frame is awesome. Usually, it takes only a few days, but it is not always the case. Though FedEx offers a great service, the company is not exempt from customs regulations of a country. There are times that delivery is late, and one of the common reasons for it is clearance procedure.
Clearance Delay
Clearance Delay, or “Package available for clearance” means the package was held for examination and assessment by customs. It is a shipment update that is very common on imports from overseas.

About Customs

For the sake of those who do not have an idea about customs, it is a government agency that is responsible for examining, and collecting duties and taxes on shipments coming in and out of a country.

Customs assigns inspectors and collectors in ports and courier facilities. Those people are responsible for clearing shipments, and ensuring that taxable goods are taxed.

Clearance Procedure on FedEx vs. Other Courier Companies

The clearance procedure in a FedEx facility is normally quicker than other courier companies. They update the shipment status of a parcel as soon as customs finishes assessing it. See example below.

Package available for clearance

The tracking history shows the package was shipped on January 29, and it arrived in the destination country at 6:28 a.m., the following day. Customs assessed the package and levied taxes on it. It was released quickly in less than an hour.


Create My SSS Account Online – Social Security System Philippines

On this post, I will guide you on how to create My SSS account to view your transactions and other pertinent information. It’s easy to create an account as long as you know the Social Security Number of your employer. You need not to have the SSS number of your most current employer. Even your past employers’ SSS number will do as long as they associate your number with theirs.

So, to create an account, here’s how:

1. Go to the registration page of the SSS website. Click here.

2. On the next page, tick Member option and click Submit.

3. Fill out the necessary fields required most especially your SSS number and then click Submit afterwards.

4. After you fill out the form, it will tell you that an email was sent to you. Check your e-mail account and click the link provided on it.

5. Continue with the registration process by proving all the information being asked. This is the last step. Be careful in entering your employers’ SSS number. You shouldn’t put dashes since it’s already provided.

6. Tick the I accept the Terms Of Service and Click Submit.

Your account is not automatically activated. You need to wait for another e-mail confirmation from SSS. It will only take a few minutes for you to receive it. If it takes long, wait within 24 hours. Your nominated password during the registration won’t be changed. As soon as you get the last confirmation email, go ahead and login to your account here. You can now check your SSS contributions.

Let me know should there be any updates on the site.


Need to Contact EMS in the Philippines? Here’s How!

Is the delivery of your EMS package delayed? Would you like to follow it up?

Here is a list of contact numbers that you can use to reach PhlPost or the peeps handling EMS shipments at Central Mail Exchange Center (CMEC) in Pasay City, Manila:

  • 854-5467
  • 854-3580

If you are using a smartphone, just copy the number then paste it into your dialer 📞. Mobile calls are subject to regular rates unless you are subscribed to a promo. It is best to contact PhlPost through landline.

Please note that PhlPost does not have a contact center. The phone numbers above are prolly regular landline numbers that you can call to inquire, complain?, or whatever.

Based on my experience, it is difficult to get someone from the other line. Sometimes, it just rings until the line is cut off. :( It is best to call in the morning, preferably 9am.

PhlPost is open from Mondays to Fridays, 9am to 5pm (subject to change especially on holidays).

Possible to Email Them?

Definitely an alternative option!

That is how I contact them nowadays and I usually get a reply within two business days, though there was an instance that they completely ignored my email, or worst, junked it. Perhaps, it depends on the person answering the email. ;)

My last email to them was a formal request to send back the package to South Korea or donate it to a charity after they or customs held it for like two months. They did not get back to me after that. Sad.

You can send them a message at

Tracking an EMS Package

If you have a tracking number (usually starts and ends with two letters), you can check the delivery status either on the online tracking tool from the originating country or on the PhlPost website. For example, if your package was shipped from South Korea, you can track it through the Korea Post website. If from Japan, you can track it through Japan Post website.

I’m not confident with PhlPost’s tracker or website due to frequent downtimes and delayed updates. That’s why I recommend the tracker from the originating country.

Three Common Delivery Statuses

Online EMS Package Tracker - PHNot sure about the meaning of the delivery status on the tracker? Here are three of the common ones that may anger or excite a recipient: :)

  • Arrival at inward office of exchange: The package is in the Philippines, probably at Central Mail Exchange Center (CMEC) in Manila or whatever. It will undergo customs examination before it is released and forwarded to a local post office.
  • Customs Clearance: Uh oh! The package needs to be examined for possible taxes and duties (50/50). This causes dilemma or frustration to some. You have to wait a week, or worst, months for this process to be completed. If you are residing in Manila, you can go to CMEC with or without an invitation or notice in the mail to claim your package. Just bring two valid IDs and funds?. An authorized representative is OK, but an authorization letter is required.
  • Departure at inward office of exchange: Yey! The package is released or will be forwarded to the local post office who will fulfill the door-to-door delivery, though it’s up to them. So, it is possible that they will contact you to pick it up. There is a delivery or whatever fee per package. Not just sure with the exact amount. If there’s a tax to pay, you’ll be notified.

Where’s CMEC?

Here’s their address:

  • Central Mail Exchange Center, Philippine Postal Corporation, Domestic Road, 1300 Pasay City Metro Manila, Philippines

Use Waze or Google Maps to check the location or distance from your place.

I’m not sure if this is indeed true, but I was informed last February by PhlPost that recipients from Manila or Mega Manila are required to pick up their held packages from CMEC (those stuck in customs). The first question that popped up in my brain was “Do people from southern islands fly to Manila just to get their packages?” Hmmmm.

PhlPost email response

If you don’t know: EMS, an abbreviation for Express Mail Service, is a type or a brand of delivery service. It is not a private company like FedEx, DHL, or UPS. Packages sent through EMS, locally or internationally, is managed by PhlPost.

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P.S. Should you need assistance, feel free to email me here. Make sure that your email address is valid if you want to hear from me. If you want, you can also inquire through the comments section below. You may also read the inquiries from other readers.

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Occupational Permit from Quezon City Hall

I’m not aware that there’s a new City Ordinance that all of those who are working or already employed in the City of Quezon are now required to get an Occupational Permit. I need to get one because it’s one of the requirements of my new employer.

Basically, you need to have these documents before they can process your Occupational Permit:

1. Cedula

PLEASE don’t ever get a Cedula from Quezon City Hall most especially if you’re salary is beyond minimum or don’t ever declare it on a short form that they will provide you. I was really disappointed because this was the very first time that I paid a Community Tax Certificate for ₱254.98 (Wow!). I was shocked when the personnel who processed the Cedula clarified to me the amount twice. I can’t really believe it. I should rather get one in our Baranggay. I’m actually paying not more than ₱20.00 before for Cedula. Also, the personnel asked me:

“Ilang taon na po kayo nagwowork?”
I said “Two Years.”
“Tagal na po pala.” And then he’s trying to compute something on his Jurassic Calculator before he gave me the exact amount that I need to pay.

I was thinking that, so that’s the reason behind it?. I didn’t ask further. I need to go home early. Fine, I’ll pay it.

Again, if you’re going to get a Cedula there, much better if you’re going to declare that you are a student rather or whatever alibi you have just to avoid paying the same amount. Actually, I met some colleagues there and they are also trying to get their own Occupational Permit. We actually have the same experience (paying overpriced Cedula). The old woman paid ₱201.00 and then the young lady just paid ₱68.00 because she said to the personnel who processed her cedula that she is a maid (what a nice idea).

2. NBI Clearance

3. Health Certificate
I assumed that if I already have a Medical Certificate provided by the company, there’s actually no need for me to pay the Health Certificate and I will not undergo any medical examination. Eventually, I paid for it. That’s another ₱100.00. I need to confirm with our HR about this Health Certificate because it caught my attention. I am really disappointed with my journey at Quezon City Hall. And also, I hate the old woman who’s processing the Health Certification. lol I felt it. She was very disappointed when I mentioned that “Hey! I already have a Med Cert provided by the company.”

If you already have those documents at hand, then you’re good to go. Just go to the building at the back of Quezon City Hall or you can ask a guard from there the location of Business Permits and Licensing Office (BPLO). Once you’re there:

1. Approach the lady in the Reception/Information Area (the one who doesn’t have a Zygomaticus because she doesn’t even know how to smile) where to submit your documents for Occupational Permit.

2. Once you show them your documents, you will be provided with a small slip wherein you need to put your complete name and job title. They will inform you to go to the Health Certification Processing Area. I’m not aware what’s gonna be the process for those who doesn’t have Med Cert yet but in my case I just informed her and she provided me with another slip. You just need to put your complete name there. And also, you’ll notice that she will check two small boxes on it. If my memory serves me right, it’s the Health Certification Fee (₱50.00) and HIV/AIDS Seminar Fee for another ₱50.00. Wow!. They didn’t even told me that I’m scheduled for a seminar or what. lol. So, that’s ₱100.00 all in all for Health Certification Fee. So, you already have two small slips at hand now. After that, you will be instructed to go to the Treasure’s Office to pay the following:

Mayor’s Permit and Picture- ₱95.00
Health Certificate Fee- ₱100.00

3. Once you already paid the two small slips, you will also be provided with two receipts. After that, go back again to the BPLO Office and submit your NBI Clearance, two receipts, and Cedula. They will attach a small slip again to it wherein you need to put again your job title, company name and Civil Status. Once you’re done, go to the Image Capturing Area just beside to the Processing/Releasing Area, submit your documents, sit down on a high chair then look at the webcam and don’t for get to smile. :]

4. All you have to do next is to wait for your name to be called. And that’s it, you’re Occupational Permit is already printed out. Just sign it and place your right thumb marks on it.

The whole process was too fast. I was there for only 30 minutes probably. But then, I’m still disappointed with the total costs and also with the overall customer service.

Mayor’s Permit and Picture- ₱95.00
Health Certificate Fee- ₱100.00
Cedula- ₱254.98

TOTAL: ₱449.98

That’s too much for me already. When I looked at my permit, I saw there that the Health Certificate Fee is only ₱50.00 and the Mayor’s Permit is only ₱75.00 (the picture fee was not included). They should have declared the exact amount for both.

About BPLO and Occupational Permit:

Business Web

Unionbank’s EON Card Application and Paypal Verification [Updated]

NEW UPDATE: You may now apply for EON Visa Debit Card Online. Just click here and read how it works.

After I have verified my main PayPal account with my Union bank EPayCard. I’m now going to try my new account which is EON.

I actually applied for an EON Card in Union bank QC branch which is located along E. Rodriguez Ave (near Starbucks). Before I went there, I tried calling their customer service first because I would like to verify the necessary documents that I need to bring with me to avoid any conflict with my application. So, when I arrived at the site, Mark assisted me then. He even asked me why do I need it or for what purpose. I was thinking by that time that probably EON card has some special usages that I’m not aware of or whatever. I just told him that I need it for my PayPal account. Okay, so he handed me an application form and no wonder, they always need a lot of specimen signatures as usual. It’s actually a piece of paper that you need to fill up with your personal information like SSS, TIN, and Company Profile.

After filling up the form, I returned my fully-accomplished application form to him together with my two valid IDs. He actually photocopied all of it and then he told me that I need to go back after seven business days to redeem my EON Card. He didn’t ask for any deposit or card payment by that time. He just told me that they will accept the card payment or any initial deposit once I got it already.

I actually went there last month but I only came back last February 18th (Almost one month had passed by already). I was hoping that they still have my card. Luckily, the still have it. I only presented one valid ID to confirm that I’m the account holder. After Mark confirmed it, he asked for the card payment. Well, I paid P350 for it. I handed him thousand so I can provide my initial deposit also which is P650.00. There’s no receipt for card payment but for the deposit of course there is. After I made my payment, he handed my EON card to me right away together with the PIN which is in a piece of carbonated paper. Before I left, he mentioned that I need to receive a Thank You letter from Union bank and it is necessary. If I haven’t, then I need to fill up a form again “daw”. I didn’t ask him more about it because I really wanna go home. I just planned to call their customer service to verify it which I did. The lady who answered my call said that I will receive it in the mail within 7 to business days. I just need to receive it and nothing to do after wards. They will be notified right away if a customer already receives it the same day.

Now that I have my card on hand, I was eager to enroll it for online banking. I actually did the same day I got it. By the way, once you received your card, it’s already activated. So, as usual it will take 2 banking days before you can access your online account same with my previous topic about Union bank EPayCard. I’m hoping that there will be no conflict with the account verification like what I have experienced before. Anyway, I’ll show you guys how to enroll your account online.

1. Go to EON CyberAccount Online Banking. You will see an error message. Just click on Log-in and you will be redirected to the main page.


3. Validate your EON card info. Type in the complete card number and PIN. Click Submit.

4. Nominate three usernames of your choice. If the User ID #1 is not available then Unionbank system will check if you can use one of the two remaining usernames.

5. Let’s say User ID #1 is available. Just confirm it.

6. After you confirmed your User ID, you now need to fill up this online form:

*The fields with red mark/asterisks are mandatory.
*Please ensure that your card info are matched with what you are typing in. In my case, I really called Union bank first to ensure that the spelling of my complete name is correct (same with the my other personal info) because as I have mentioned earlier this was my problem before. It took a month before they fixed it.
*Much better if you will include your active e-mail address so that in case your online enrollment was declined you’ll be receiving an update from Union bank.

7. Enrollment Successful! Your online banking will be activated after two banking days.
My online account is not yet activated. Once it’s up and running then I’ll show the full details of enrolling in PayPal also.

I was surprised that my online banking was activated since yesterday afternoon (Feb 21). I’ll show you guys how to access your online account as well as setting your transaction password.

1. Go to EON CyberAccount Online Banking. Log-in with your User ID and Card PIN. Hit enter.
2. Once logged-in, you will be redirected to the Terms and Conditions page. Scroll down and click Agree.
3. Set the transaction password on your account.

5. What is the difference between my transaction password and my login password?
 As part of the improved security of our website, we will be providing you with two passwords, the login password. Your login password, which you will be using to log in to your account, will continue to be your ATM PIN. Your transaction password, meanwhile, will be used when you conduct financial transactions. You will be nominating your transaction pin upon your first log in.


You need to set a new transaction password on your account after 180 days. It’s not necessary to wait for 180 days because you can actually change it anytime you would like too. Just go to My Profile – Change Password.
After you set your online transaction password, you will see this pop-out message:Congratulations! You’re all set. You can do online banking now. e.g. Online Shopping, Transfer Funds, Pay bills etc.

I’m done already showing the step-by-step guide on how to enroll in online banking and accessing your online account. Now, I’m going to show you how to verify your PayPal account using your EON account.

1. Go to

2. Click Sign Up.

3. Under Create Your PayPal Account Page, choose your country from the drop down menu and choose what type of account would you like to have (Personal, Premier or Business). Let’s say we’re going to set up Personal account. Just click on Get Started button below it.
4. Enter your information as shown here:Reminders:
* Your email address will be your log in account. I advised that you should have a dedicated email account for this because this is somehow a financial account. All of your PayPal Transactions will be sent there like your receipt after purchasing an item online using PayPal Checkout.
* Be careful with your email address domain name. If there’s .ph on it or whatever then emphasize it or else you’ll have a hard time validating your email account.
* Your personal info should match with your card records/bank account.
* CSC Code/CVV number is the three digit number at the back of your card.
* Make your password strong. Use special characters also.
* Click “Agree and Create Account” once your done.

5. You will see this page right after you successfully enter your personal and card info in Step #4. Just click Go to My Account.

6. You will now see the main page of your PayPal account. You now need to verify your email address. To do that, Click “Confirm email address” under Notifications. You will then receive an email from PayPal*, open it and just click on Confirm my email address button. You will be redirected to a page wherein you need to type in your PayPal password. Please do so until your PayPal Email account is successfully validated.*This gonna be real-time so check your email account right away.

7. After validating your email address, now verify/confirm your card. To do this: Go to My Account – Overview – Click Get verified.

8. Under Confirm your card to get Verified page, you’ll see the info that you typed in earlier during the registration process (Card Info and Billing address). Just click Continue. You will be charged P100.00 on your EON card as part of the verification. It will serve as your initial PayPal fund after the process.
9. PayPal will send a unique code on your online statement. They usually call it Expuse Number or PayPal Code. This is a real time transaction also. With that being said, PayPal verification is indeed fast. You only need to check for that 4-digit unique code on your online banking account. Since yours is already up and running, don’t hesitate to check it right away.
* Go to your EON CyberAccount.
* Go to My Account – Overview – Click Get verified.
* In Home page, Click Deposit Accounts which is Under Accounts Summary.
* Click the drop down button under Options. Choose Last 10 Transactions.
* Click Go.
* Look for a Transaction Description like this: VISA-PP*4009CODE SG. The 4009 is the Expuse Number/PayPal Code. (See image below)
As you can see, there’s a copy of the Expuse Number/PayPal Code (4009). And the overall charge was P101.00.

10. Now that you have a copy of your Expuse Number/PayPal Code. Go back to Paypal site then continue verifying your card. Enter the code as shown here: (Copy-Paste will work). Click Confirm Card.
11. After Step #10. You’ll see this prompt.

12. CONGRATULATIONS! You now have a verified PayPal Account. As you can see from the image below, the account status is now verified and also you have an initial PayPal balance of P100. You just have refunded the PayPal charge earlier.


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Where is The Trash Folder in Gmail?

If you are a new Gmail user, you might wonder why “Trash” is not on the folder list. Perhaps, you have deleted an important message and you would like to recover it.

In Gmail, the Trash folder is hidden by default. This explains why it is not showing along other labels such as Inbox, Starred Messages, Spam, Drafts, etc.

Reveal The Trash Folder

Here’s what to do to make the Trash folder appear:

1. Click the gear icon (Settings) in the upper right-hand corner. See the screenshot below. The numbers will help you find the options you must click.

Gmail Settings
Gmail Settings

2. Select Settings in the drop-down menu.

3. Go to the Labels tab beside General.

4. Find “Trash” under System labels then click Show.

The folder will appear immediately in the label list.