Samsung introduced Extended Warranty to its consumers to provide continuous support on their products. Basically, it is an extension of the original one year product warranty. First, you need to know that not all Samsung devices are eligible for enrollment. You may check Samsung website to make sure your device can be enrolled for an extension of warranty.
To be able to enroll your device to Extended Warranty, you need to register it first online. Here’s a guide on how to register:
After you register your product, you may now proceed with the enrollment. Just click on Registration link under Extended Warranty then fill out the form. You will be asked to enter the pack number, certificate number and pack purchase date. But, where can you find those information?As you may know, Extended Warranty is not free. Generally, you need to purchase it from Samsung Service Center. Depending on the country you’re in, you may contact Samsung customer service first to check if there are other ways of purchasing Extended Warranty without going to service center.
Upon purchasing of Extended warranty, you will be provided with a certificate containing the pack and certificate number. Those are the things that you need to enter during enrollment.
After you successfully registered your device, extended warranty info will be shown under My Registered Product. Remember, extended warranty is good for a year only. It is advisable to get one after the original one year warranty expires.