Categories
Business

Request GCash Transaction History

Globe logs all of your transactions every time you use your GCash account to send money, buy load, pay bills, donate, shop online using your AMEX virtual card and etc. Thus, you’ll be able to track your expenses.

You can get a copy of your transaction summary in two ways. You can print it any time via My GCash or you may request a copy of your transaction history to be sent to your email using the GCash app.

Via My GCash Portal

My GCash is an online account management tool available on the new Globe site. You may access it anytime to check your account balance and do some transactions like to send money or view your statement of account.

Go to this link for a thorough instruction on how to access My GCash Portal.

Once you’ve logged in, click View detailed transaction summary link. It will show you the transactions you’ve made in the last 30 days. You may adjust the date range by clicking on the drop-down menu.

You can print a copy of your transaction summary by clicking on Request PDF Format link.

Request Transaction History Using GCash App

GCash app is available for download at Google Play or iTunes Store. It’s free for Android and iPhone users. You can use it as well to manage your account, access your AMEX card details, donate to charities, buy load, check account balance, pay bills, transfer funds, change MPIN and locate GCash outlets.

Take note, your smart phone should be connected to the internet such as 3G, LTE or WiFi to operate the application.

Open GCash app. Enter your GCash MPIN. Tap Log In.

Reminder: You need to insert the Globe SIM where your GCash account is linked to your device. You will not be able to access your account using a different SIM.

Tap the GCash menu GCash App Menu in the top-left hand corner. Tap ‘Request Transaction History’

Tap Request Transaction History

Select your preferred date range: Last 7 days, Last 30 days, Last 60 days or enter a Custom Range.

Enter any working email address where you’d like to receive the copy of the transaction history. Tap Next.

The email will be sent as soon as you confirm the transaction.

Log-in to your email. Check the email from Globe GCash.

The account transaction history is on the email attachment. Generally, it’s a PDF file thus you need a software like Adobe Reader to view it.

When you open the file, you will be prompted to enter the password which is provided in the email.

Remember, transaction history cannot be used as an official document. You can’t use it as a requirement to apply for services from local companies. Please read the disclaimer on top of the PDF file for confirmation.

Categories
Web

My GCash Login Process

GCash Online has moved to the new Globe Beta Site.

The site URL hasn’t changed when searched via Google or Yahoo but visitors are now being redirected to a dedicated My GCash page on the new Globe beta site. It seems that their web developers are still in the works of finalizing it.

My GCash page is not user-friendly. It’s like a puzzle that customers need to decipher. That’s why we created a guide to help everyone who are having difficulty logging-in to the website.

My Gcash Login Process

Go to this link to log in to “My GCash” at the beta site.

Login to My GCash

You will see an instruction on how to log-in as what you can see in the screenshot above.

The trick is to click on each step. For example, click the first step then you’ll be redirected to a new tab where you can log in to your Globe portal account.

A Globe portal account is required to access your GCash account. If you haven’t created one yet, please check this post or click on the Sign Up Now button under Step 1.

After doing Step 1, click step number two until the last one. You’ll be redirected to the page same below after which. Please note that you can skip step two if you have already linked your Globe mobile number to your portal account. Also, do not use the refresh button in the internet browser or use F5 to complete step 3. Click the link!

Select a mobile number and Enter MPIN Number

Select the phone number to which your GCash is linked in the drop-down menu. Enter your MPIN in the box below it. Click Login.

My GCash Dashboard

If the entry is correct, you will be redirected to My GCash dashboard.

With My GCash, you can pay your bills, check balance and transaction history, buy load, send money, and load your account via bank transfer any time.

Globe will send an SMS confirmation per successful login. It is free of charge.