Did you send a package via LBC?, or are you expecting to receive one?
Whether you are a sender or a consignee, you may track a parcel anytime on the official LBC website by using a valid tracking number.
Where to Find it
If you are the sender, you can find the tracking number below the bar code at the upper-left hand corner of the official receipt issued by an LBC branch. It consists of 12-digit numbers and it usually starts with one, for example, 179408040954. You may call customer service at 8585-999 [Metro Manila] or 1-800-10-8585-999 [Provincial] if you lost the transaction invoice.
Now, if you are the consignee, ask for a copy of a tracking number from the sender.
Tracking a Package Sent via LBC
1. Go to www.lbcexpress.com.
Note: The site can be accessed on any device, for example a PC, tablet, or smartphone, connected to the internet.
2. Press OK if you get a pop-up same below. If the website asks permission to track your physical location, you may opt to decline, or simply X out the notification. Allow it if you will use other tools like cost calculator. Some of the page elements will not load if you choose to disable the tracker, but the tracking tool will still work.
3. Click Track & Trace in the header, or the menu icon first at the upper-right hand corner of the home page if you’re using a tablet or smartphone. See screenshot below for reference.
Turn to page 2.