Tracking a Package Shipped via LBC

Did you send a package via LBC?, or are you expecting to receive one?

Whether you are a sender or a consignee, you may track a parcel anytime on the official LBC website by using a valid tracking number.

Where to Find it

Example of an LBC Official Receipt

If you are the sender, you can find the tracking number below the bar code at the upper-left hand corner of the official receipt issued by an LBC branch. It consists of 12-digit numbers and it usually starts with one, for example, 179408040954. You may call customer service at 8585-999 [Metro Manila] or 1-800-10-8585-999 [Provincial] if you lost the transaction invoice.

Now, if you are the consignee, ask for a copy of a tracking number from the sender.

Tracking a Package Sent via LBC

1. Go to

Note: The site can be accessed on any device, for example a PC, tablet, or smartphone, connected to the internet.

2. Press OK if you get a pop-up same below. If the website asks permission to track your physical location, you may opt to decline, or simply X out the notification. Allow it if you will use other tools like cost calculator. Some of the page elements will not load if you choose to disable the tracker, but the tracking tool will still work.

Your default country is Philippines because you didn't allow location access or your browser does not support this

3. Click Track & Trace in the header, or the menu icon first at the upper-right hand corner of the home page if you’re using a tablet or smartphone. See screenshot below for reference.

Track and Trace tool

Turn to page 2.


  1. By Avz Mendez on

    Hi. My door to door delivery has already arrived, but I was out of town when the package came. The delivery guy asked me if it’s ok if the package may be left in LBC branch instead for me to pick it up myself once I’m available. Problem is, the package was purchased online and named after my online account. Now, I can not claim my package due to identification. They asked for my ID, but my ID doesn’t reflect the name on the package. Please reply.


    • By on

      If I were you, I’ll present my proof of purchase to them with my pseudo or whatever name, or let them contact the assigned courier if I still have the number saved.


      • By Chanda on

        Hi. I have this friend whom blackmailed by an unknown person. And it happened one day, the person send her something thru LBC. But the parcel has no name of sender. How can she trace it? Hoping for your immediate response. Thanks and God bless.


  2. By lovelle hibo on

    How can I find the delivery from Riyadh, Saudi Arabia to Philippines?
    Please help me. It’s about a month ago.


  3. By rosa on

    We are expecting 3 boxes coming from my brother from New Jersey, USA. Usually, it was delivered after 45 days. How will I trace it? I only have the tracking # from my brother’s last package.


  4. By Ruffa Mae Cabanero on

    How can I know if my items is already delivered? Please help me. What to do because it’s almost 3 months have past, but there’s no item yet.


  5. By Jane on

    How long can you start tracking your cargo? I sent it March 27, and after a week, I started to track it, but it says your number is not registered. I’m looking for an answer please. Thanks!


    • By Jerry Pontillo on

      Not sure what to do. Try to call LBC kasi sa website nila wala namang option to search tracking numbers. Maybe their customer service will have a way to find it out for you


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