Whether you are the sender or the receiver, tracking an LBC package is as easy as pie. There are three ways (or probably more that I’m yet to discover).
You Need This
Knowing a package’s whereabouts is not possible without the essential information.
The most common information needed to track a package is the tracking number. LBC provide one for every shipment, and it is usually provided to the sender.
Here’s an example:
If you are the sender, you can easily track a package using that number. However, if you are the receiver, you should get that information from the sender, merchant or seller. Feel free to request a picture of the receipt as proof of shipment.
How to Track an LBC Package
Do this if you have a tracking number:
1. Go to lbcexpress.com.
The website can be browsed on any working web browser on a PC, tablet, or smartphone.
2. Type in or paste your tracking number in the “Track an LBC Padala” box, then press, Enter, Go, Return, or whatever on your keyboard.
An update does not reflect on the tracker real time especially for newly-encoded packages. You can try again after a few hours.
The standard delivery time frame for domestic shipments is one business day (Mondays to Saturdays), but it may be deferred.
No Tracking Number?
If you do not have the tracking number, but can provide other information such as the sender’s name, recipient’s name, delivery address, shipment date, etc., please call LBC’s customer service at 858-5999 if you are in Metro Manila. Otherwise, dial 1-800-10-8585-999.
Please note that mobile calls are subject to regular rates unless you are subscribed to a promo. It is best to contact LBC through landline. Alternatively, you can send them a message through Messenger, though it takes time to get a reply.
What if the Tracker is Down?
Your options are:
– To send a message to LBC through Messenger.
– To call them at 858-5999 (Metro Manila) or 1-800-10-8585999. If you’re using a smartphone, just copy the number then paste it into your dialer
If you want to make an adjustment to an in-transit package, you may contact LBC through the methods provided above. For example, you wish to pick up the package at a particular branch instead.
[contact-form-7 id=”6360″ title=”Is this helpful”]
P.S. Should you need assistance, feel free to email me here. Make sure that your email address is valid if you want to hear from me. If you want, you can also inquire through the comments section below. You may also read the inquiries from other readers.