YesAsia offers many ways to support their customers. Their website has Customer Support page where various FAQs are compiled. They also offer support service by phone and email, and on their social networking accounts such as Facebook and Twitter.
I rarely contact support. When I do, I often receive a reply from them within 24 hours. I contact them by email. Either through My Account page or Help Center.
In the introduction of this post, I mentioned that my shopping experience with YesAsia is consistently good. When I say ‘good’, I never had problems nor issues with my orders that made me unsatisfied with their service. That’s why I gave them a five-star rating. Why not four? I can give them that overall rating because of the item pricing, however I’m basing the grade on the overall satisfaction.
I recommend YesAsia to everyone. However, when it comes to savings, you can consider other websites like Gmarket, 11st, eBay, Amazon, CDJapan for Japanese goods, PlayAsia, etc. If you don’t mind paying an extra fee, prefer a fast shipping service and a good customer service, then go to YesAsia.
“YESASIA: Online Shopping for Japanese, Korean, and Chinese Movies, TV Dramas, Music, Games, Books, Comics, Toys, Electronics, and more! – Free Shipping” YesAsia. Retrieved on April 21, 2014 from yesasia.com/global/en/home.html
Various Contributors (December 31, 2005) “YesAsia” Wikipedia. Retrieved on April 24, 2014 from en.wikipedia.org/wiki/YesAsia
Various Contributors (June 13, 2013) “Toll Global Express” Wikipedia. Retrieved on April 26, 2014 from en.wikipedia.org/wiki/Toll_Global_Express
Various Contributors (February 10, 2005) “Toll Group” Wikipedia. Retrieved on April 26, 2014 from en.wikipedia.org/wiki/Toll_Group
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